Vanessa Berry Email & Phone Number

California, United States

Cerritos, Ca

• Responsible for training all new and existing coordinators on customer service and corporate event protocols.• Implementing proper conduct for staff and patient interaction.• Tasked with the dissemination of change-management for new policies and procedures.• Assist with tradeshows on an as-needed basis• Work cross-functionally with the Marketing and Creative team to develop event logistics

Cerritos, Ca

• Negotiated vendor contracts, coordinated logistics for all events, and managed and preserved vendor relations• Assisted with tradeshows on an as-needed basis• Utilized Sales Force for data tracking• Authored travel packets and worked personally with visiting doctors on coordination of travel and logistics • Facilitated and managed all translation projects and linguistic outsourcing

7480 Miramar Rd.

• B2B sales and relationship management• Assisted with tradeshows on an as-needed basis

Riverside, Ca

• Event Management for all company and employee events• Customer service training for all employees• Coordinate marketing and logistics for events and oversee the flow and success of each event• Translation of all rental and sales contracts from English to Spanish

Carlsbad, Ca

• Coordinated logistics for roadshows and speaker bureau programs, including negotiating contracts and managing vendor-relations.• Worked with the Marketing department on strategy and execution of trade shows and events.• Managed event registration utilizing Cvent.• Assisted with tradeshows on an as-needed basis• Responsible for event equipment, BEOs, and creating agendas.• Coordinated with internal departments (sales, marketing) to align on event objectives, while overseeing department budget and event invoicing.

Carlsbad, Ca

• Designed registration websites for all major events, utilizing SignUp4 software. • Planned and executed onsite and virtual events, meetings, and trainings for 600+ global marketers.• Managed event and course registration, room set-up, equipment requirements, BEOs, and created event agendas.• Project manager for “Weave the People” initiative.• Built/managed learner groups for Product Managers, Market Development, Regional, and Global Marketing.• Produced monthly utilization metrics including calendar, course attendance, eLearn usage, and performance assessments for monthly dashboard.• Load/maintain completion and assessment data in SAP-LMS.

Anaheim, Ca

• Provided world-class guest service in a consistent, efficient manner for all lines of business at Disneyland Resort• Hosted tours for high-profile VIP Guests such as executives, celebrities, athletes, and foreign dignitaries• Facilitated and enabled the success of large-scale corporate events such as Red Carpet Premieres and attraction openings• Calmly and efficiently handled guest concerns and resolved conflicts in a high-pressure environment• Cross-trained employees throughout the Guest Relations department• Conducted interviews for new employees, as well as employees looking to cross-train in other lines of business • Spanish and German translation for guided tours, VIP tours, Resort First Aid, Security, and Guest Services

Bachelor’S Degree, Foreign Languages And Linguistics

Immersive Spanish Language Study

Five month study abroad program.

One Year Study Abroad Foreign Exchange, German

Education record