As a general manager of Massage Green Spa Ann Arbor, I am in charge of setting objectives for my store. I make sure my location is on its path in reaching its full potential as far as services, reviews, sales, and revenue.Ensuring the success of my location and of the company.Managing staff, hiring, training, and helping successful individuals grow.Running weekly and monthly meetings revolving around improvements that can be made.Everyday operations, setting goals for my staff, writing detailed reports on successes of the day.Clearly communicating goals to my department heads.Measuring the success of each department.Participating in seminars and conferences.Motivating and encouraging my employees.Participating in lead generation and business development.Ensure high customer and client satisfaction.Ensure inventory is properly stocked and consistently replenished.Promoting the company's mission and values for health, wellness, and affordable luxary.

As a Senior Sales Associate and Assistant General Manager, I was in charge of the overall sales of my department. Maintaining a minimum average for weekly sales, handling client documents, organization, time management, deadlines, and assisting my General Manager.

Specialized in customer service, time efficiency, and multitasking in the world of food.Delivered friendly, fast, and exceptional service. Waited clients and accurately recorded their food requests. I also trained new servers and have extensive knowledge on food safety policies and procedures.Developed close professional relationships with my coworkers and my regulars.Cleanliness, organization, speed, friendliness, customer interactions, exceptional service, and sales are some of many skills learned in food that I utilize today.