Flight Attendant
Emirates Business Class Flight Attendant ▪ Managing major customers' expectations, ensuring that each flight is tailor-made to the clients’ needs▪Building, managing and maintaining relationship with every customer;▪Handling difficult and demanding situations, while ensuring that the customers’ experience is seamless;▪ Attend frequent safety courses ▪ Quality control food and presentation ▪ Inspect aircraft for suspicious devices prior to passengers boarding. ▪ Provide customers with world-class in-flight Premium service. ▪ Safety and security procedures, grooming standards. ▪ Perform administrative tasks and coordinate scheduling and logistics with cabin crew members. ▪ Ensure passenger compliance with all safety requirements and federal regulations. ▪ Greet, direct, and assist passengers. ▪ Demonstrate professionalism in handling passenger inquiries, operational changes, and emergencies. ▪ Participate in annual workshops and courses on service flow and safety procedures. ▪ Najum award by Emirates - in recognition of the professional handling of two incidents on board 1st March 2015 ▪ Attended monthly meetings to discuss service and scheduling.
