I am a Supply Chain Account Manager with Forecasting and Data analytics expertise. With 16 years experience in Operations, Excellent Customer Service, and a strong background in collaborating with Cross-Functional teams in the Tech industry. A leader with a proven record of several completed projects resulting in over 100 hours in time savings and sales growth to accounts with up to 9 figures.I led several New Product Launches for iPhone, iPad, and Watch for 120 reseller telco accounts.I managed 120 Reseller Telco accounts improving sales growth by 50% to 9-figure accounts.I set policies and procedures, improving SLA efficiency (Service Level Agreements) by 75%I have a Continuous Improvement mindset and a proven project completion from start to end.I am a problem solver with strong Analytical, interpersonal, and leadership skills.I presented an initiative resulting in building the first tool to allocate supply strategically based on data. This new tool saved over 100 hours across all AMR ROC accounts. (Rest of Channel) and improved account revenue. I would love to apply my expertise and skills as an Account Manager, Supply Demand Planner, Data Analyst, Logistics, or Customer Manager and contribute to the company's growth. Technical Skills:16 years experience in SAP, Microsoft, Proficient in Excel, Keynote, Presentations, Macro, Pivot Tables, Vlookups, Tableau, analytical skills, slack, Webex, Box, mini teams, Google Sheets, Quip, BI, snowflake.Additional skills:Customer-focused, Bilingual (Spanish, English), Data Analysis, Customer Relationship (CRM), B2B, Decision making, Problem-Solving, Supply Chain Management, Strategic Planning, Cross-Functional teams, Leader. Process improvement skills.I am willing to relocate anywhere in the US.
Tokyo Electron Us Semiconductor/ Infotree Global
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Procurement Analyst Buyer IiTokyo Electron Us Semiconductor/ Infotree Global Jan 2024 - PresentAustin, Texas Metropolitan Area• Manage procurement for semiconductor products, monitoring lead times with OEMs.• Maintained inventory levels by ordering parts as needed and processed purchase orders.• Resolved invoice discrepancies related to purchase orders.
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Supply Demand Planner Ic3Apple Oct 2022 - Jul 2023Austin, Texas, United States• Promoted to IC3 to grow top key accounts • Coordinated with regional product planning teams to ensure supply plans met sales requirements, resulting in 50% growth• Led successfully New Product Launches (iPhone, iPad, Watch) for my portfolio of 120 reseller accounts• Partnered with global procurement teams to allocate constrained components and minimize material obsolescence• Identified key accounts by utilizing data to implement new tactics, achieving sales growth of 20% • Presented weekly updates and recommendations to executive management• Conducted weekly meetings with accounts to review forecast and demand planning to maintain inventory• Analyzed sales trends and researched demand drivers to develop accurate forecasts• Created data visualization dashboards for stakeholders to help influence decision-making• Collected and analyzed data to create market research reports for decision-makers• Built and strengthened customer relationships with reseller accounts • Maintained key performance indicators (KPIs) to measure inventory levels and supply forecasts• I was the voice of 120 accounts to grow sales revenue -
Supply Demand Planner Ic2Apple Jan 2022 - Oct 2022Austin, Texas, United States• Promoted to enhance a tool to allocate supply strategically amount 120 reseller accounts• Implemented a new system to enhance daily execution, resulting in increased early billings by 75%• Created a new tool to compile data from different sources, resulting in improving forecast and allocation among 120 reseller accounts• Implemented new solutions, resulting in 20% account growth for reseller accounts by analyzing data• Established standard operating procedures (SOPs) for management and allocation within the supply chain• Presented new strategies to management and trained account managers on new processes• Led multiple projects simultaneously from inception through launch• I was the voice of 120 accounts between several internal stakeholders. Managed them successfully by prioritizing needs based on historical data• SAP/Tableau proficient
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Supply Demand Planner Ic1Apple Mar 2021 - Jan 2022Austin, Texas, United States• Promoted to develop a tool to allocate supply more efficiently based on data for over 120 reseller accounts• Automated processes by developing a tool based on data, resulting in 120 hours in time savings and 20% sales growth• Trained Account Managers on new processes and tools• Led Latin America's New Product Launches between internal stakeholders for iPhone, iPad, Watch, and accessories according to country certification approvals • Collaborated with sales teams and finance to build a strategy to grow account revenue• Established and managed strategic relationships with external stakeholders
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Account SpecialistApple May 2008 - Mar 2021Austin, Texas, United States• Set policies, procedures, and documentation, optimizing workflow efficiency in SLAs (Service Level Agreements) by 75%• Collaborated with internal teams such as Finance, Sales, and Operations to improve S&OP processes• Developed an automated process due to FTZ (Foreign Trade Zone) new rules and regulations, resulting in cost savings• Managed Operations for resellers in AMR (US, Latin America, Mexico, and Canada)• Led several projects, resulting in significant time savings• Onboarded new partners• Subject Matter Expert (SME) for process improvements• Order Management and reseller support• Responsible for business-to-business collections within the Latin America portfolio.• Updated and maintained accurate data information for all reseller accounts• Updated account terms, incoterms, Freight forwarders• Kept 100% accuracy on procedures to ensure they were SOX-compliant• Proficient in SAP, Tableau, Excel, and Microsoft• Managed iPad, iPhone, Watch, and accessories• Account Manager Rotation ( 6 Months)Supported Resellers from Latin America for iPhone, iPad, Watch, and accesosries.• Account Manager Rotation (6 Months)Supported Telco Resellers from the US on iPhone,iPad, Watch, and Accessories.• SDE Rotation (6 months)Order Account execution• Accounts Receivables Rotation (6 Months)Collected payments to a portfolio of over 100 accounts in Latin America.
Vanessa C. Education Details
Frequently Asked Questions about Vanessa C.
What company does Vanessa C. work for?
Vanessa C. works for Tokyo Electron Us Semiconductor/ Infotree Global
What is Vanessa C.'s role at the current company?
Vanessa C.'s current role is Supply Demand Planner | Account Manager | Product Manager| Analyst | Tech and Healthcare- ex-Apple.
What schools did Vanessa C. attend?
Vanessa C. attended Universidad Nacional Autónoma De México.
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Vanessa Jones
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Vanessa C.
Top 20 Under 40| Senior Business Development Manager | Expert In Small Business Support And Growth | Passionate Community AdvocateYuma, Az
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