Define Company and Restaurant SOP from scratch and Build Performance KPI to enhance company operation effectiveness and profitability.Define and build the whole HR process and procedure from scratch. Build the HR and Operation Team Manage all staff including senior executive hiring and talent acquisition and development. Arrange onboarding and succession planning, resource management.

- Manage all critical hiring and frontline staff hiring, staff onboarding, contract negotiation and staff development. - Design and implement measure to attract right skill people to work for company

Total in worldwide: 5 countries, 80 stores, 600 employees (includes 36 shops in HK) - Report to foreign Bosses & COO, acting as Business Partner, oversee and administer full spectrum of HR and Administration functions in Hong Kong- Supervise a team of HR & administration staff to perform the full spectrum of HR and administration duties including recruitment, performance management, payroll administration, employee relations and other ad hoc assignments. Manage the foreigner’s employee working visa.- Implement and maintain new HR information management system and in charge of providing advisory services and guidance to management regarding system requirements based on company resources and needs. Define the requirement and direction and work closely with the IT team and vendors on the operation and maintaining of the HR data systems. - As a specialist will also be responsible to configure and roll HR modules including Talent Management, Performance Management, Learning & Development and Employee self-service and work closely with the team to clearly define requirements to facilitate annual process execution, system enhancement to existing technology and new system implementations.- Provide strategic advice to the Head of Business Units in various business transformation, organizational development, cultural change initiatives and act as a business partner to achieve short and long-term objectives.

(Business: SAMSUNG Customer Services Repair Centre at Langham Place 40/F., Mongkok. Subsidiary of Linktech Hong Kong Limited.)Responsible for providing strategic direction, planning and leadership of the full scope of the human resources function for SAMSUNG Customer Services Centre. Developing turnkey HR & Management strategic plans to transform company strategy from disadvantage into advantage, trained up a lot of top professional CSRs and win the best quality of SAMSUNG Customer Services Centre in Hong Kong within 1 year in this project Manage the frontline desk of customer services management and in-charging of over 36 CS teammates.

(Client List: Worldwide Luxury Brand…Tiffany, Cartier & others, etc)For determining providing leadership in developing and executing human resources strategy in support of the overall business plan and strategic direction of the organization, specifically in the areas of succession planning, talent management, change management, organizational and performance management, training and development, and compensation. The Chief HR & Management Officer provides strategic leadership by articulating Human Resource needs and plans to the executive management team, shareholders and to the board of directors.

over 100 retail shops in HK & China. Responsible for Full HR spectrum functions