Vanessa Alvarez Email and Phone Number

As Senior Client Success Manager, I am responsible for managing clients' success in their SEM efforts on Google and Bing networks. I manage client communication and provide insightful recommendations based on analysis of performance. In addition, I manage account optimization and daily/monthly budgets for AdWords and Bing to meet clients' overall goals and objectives.

As Client Success Manager, I am responsible for managing clients' success in their SEM efforts on Google and Bing networks. I manage client communication and provide insightful recommendations based on analysis of performance. In addition, I manage account optimization and daily/monthly budgets for AdWords and Bing to meet clients' overall goals and objectives.

As Account Manager, I was responsible for analyzing data and making relevant recommendations to dealers’ SEM efforts on both Google and Bing networks. I effectively maintained communications and positive relationships with up to 60 clients on an ongoing basis. I worked as a team with other members of the department to provide top notch quality service to our clients, to ensure their overall success.

As coordinator for our Executive Briefing Center, responsibilities include being the first touch point for customers/guests on a daily basis; coordinating and planning logistics for customer briefings taking place in the EBC; handling day-to-day customer briefing needs and requests; ensuring top-notch quality service is provided to all customers both external and internal.For the Marketing Communications team, I coordinate various integrated communications; assist with branded promotional item procurement; manage and update content on public websites and intranets; contribute creative content to our official company blog as well as creating social media content for our facebook and twitter pages.

As Marketing Coordinator, responsibilities included coordinating various integrated communication and marketing activities; executed a wide variety of details that involved internal communications, assisting with planning of marketing trade shows and events and promotional items involved, and other marketing plans; assisted with managing and updating material on public websites; supported public relations by loading press releases on two different websites as well as monitoring media coverage on a daily basis.

Administrative duties included assisting the Director of Marketing Research by coordinating with various staff for operational support activities of the unit; served as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems; prepared, transcribed, composed, typed, edited and distributed agendas and minutes of numerous meetings; scheduled and coordinated meetings, interviews, appointments, and other similar activities for supervisor, which also included travel and lodging arrangements; entered expense reports for supervisor and team members; assisted the team with workload of any ongoing projects.