Responsible for the end-to-end strategy and delivery of Offer, Order, Settle and Deliver (OOSD) program.

Product leader responsible to introduce the next generation Order Management platform for airline customers to efficiently retail and distribute products.• Employ control and authorization over Sabre’s intrapreneurship program creating the next generation retailing and order management products.• Provide transformational leadership to a team of Product Managers responsible for setting the overarching vision and strategy for retailing, payments, and order management solutions.• Gain a deep understanding of customer experience, identify, and fill product gaps, and generate new ideas that grow market share and drive growth.• Create buy-in for the product vision, both internally and with key external partners, and develop product pricing and positioning strategies.• Translate product strategy into detailed requirements and prototypes as well as scope and prioritize activities based on business and customer impact.• Pilot the adoption of Lean Start-up, Agile, Scrum, and Design Thinking practices• Hold accountability for funding over 70 Engineers across three development centers. • Administer all aspects of both proactive and reactive global customer engagements.• Institute research methodologies on market trends to ensure continuous customer feedback. • Serve as a Delegate for the International Air Transport Association (IATA) and other industry regulatory bodies related to the future of order management.• Spokesperson at large Sabre and industry conferences and events discussing modern airline retailing transformation.• Coordinate internal communications and facilitate information sessions for the entire company, providing executive reports and demonstrations.• Lead the Events of Latinos in Travel inclusion group for the purpose of promoting diversity and inclusion.• Recognized as ‘Rising Female Leader’ by the Global Business Travel Association (GBTA) WINiT organization.

Responsible for industry engagement, solution implementation, product integration and customer adoption of New Distribution Capabilities (NDC) standards for airline customers.• Spearheaded the creation, integration, and compliance with revolutionary airline distribution standards (NDC).• Directed 50 cross-functional, global Engineers with the goal of delivering New Distribution Capabilities (NDC), ultimately obtaining industry regulatory certification.• Designed and delivered an optimized industry-compliant solution that differentiated the company from competitors through a unique value proposition.• Examined and analyzed Profit & Loss (P&L) statements and implemented improvement measures.• Oversaw current and prospective customer engagements with the aim of delivering Sabre’s vision alongside executive and senior airline leadership teams.• Delegate at International Air Transport Association (IATA) Shop Order Standards Board, Working Groups, and NDC Implementation Forum, and spoke at public conferences and workshops.• Reviewed, evaluated, and approved marketing publications, such as press releases, company website updates, industry papers, articles, and interviews.

Lead Product Manager responsible for the core suite of solutions for Airline IT systems. • Administered the Airline Reservations portfolio which consisted of passenger name records, identity and access management, group bookings, and queues products.• Functioned as primary point of contact and subject matter expert for executive and senior management teams seeking advise on system design and investment planning.• Pioneered visionary initiatives, such as airline migrations, technology modernizations, and compliance of Payment Card Industry (PCI), Personal Identifiable Information (PII) and General Data Protection Regulation (GDPR).• Prioritized, monitored, and enforced accountability of Scrum teams to ensure requirements, budgets, and timeline expectations were met.• Championed industry and governmental standards, such as Passenger Name Records for Governments (PNRGOV).

Product Manager responsible for the core suite of solutions for Sabre GDS systems providing Travel Agencies with access to content.• Played a key role in the management of Travel Agency product offerings, including Reservations, Viewership, Identity and Access Management, Loyalty, and Content integration.• Produced capabilities in support of an overall investment of $60M with a focus on growing market share, realizing over $200M in incremental annual revenue.• Maintained a $5M investment in simultaneous projects along with market requirements and customer adoption.• Ensured Technology teams met aggressive schedules with exceptional quality, leading to 95% of projects being completed on-time and with immediate customer value realization.• Automated airline merchandising activation process, resulting in a four times increase in throughput and an annual savings of over $100K.

Provided support to high profile and strategic travel agencies in resolving urgent issues with shopping, pricing, payments, fulfillment, and reservations.