Triage Technician
Current
United States
Triage Nurse:-Demonstrate intelligence and skill to answer and triage, phone calls, speak with clients, review medical plans, take deposits, issue refunds, discharge, patience, and educate clients regarding medical procedures, diagnostics, and medication.-Put the clients first in everything they do by communicating clearly, courteously, and respectfully.-Provide delicate and continuity of care for euthanasia clients.-Able to discuss and assist clients with completing financial payment options/procedures.-Be supportive of all clients medical care decisions without judgment.-Provide status updates to all clients in the clinic.-Obtain approval for initial diagnostics and treatments as directed by a doctor veterinary medicine parentheses (DVM).-Maintain the appearance in cleanliness of all client areas.-Process client paperwork and an accurate and timely manner.-Work as scheduled and be available nights, weekends, and holidays to meet deadlines.-Adhere to all compliance procedures regarding radiographic, controlled drugs, hazardous waste, OSHA, AAHA, and various other items.-Perform accurate vitals (temperature, pulse, heart rate, respiratory rate, respiratory effort, mucus, membranes, capillary refill time, blood pressure) within the first 10 minutes of patient arrival.-quickly and efficiently identify patients that may be in distress and escalates them to the DVM or ER technician.-Assist in restraint, basic medical treatments, and basic diagnostics as requested.Ensure patient have all tubes removed at time of discharge unless otherwise directed by DVM or technician (IVC, NG, urinary, etc.)-Demonstrate a basic level of math skills to calculate financial and patient data.-Demonstrate basic understanding of common, chronic diseases, diagnostics, and management.-Demonstrate basic understanding of common veterinary drugs, and their effects on different species (K-9, feline, small mammal, avian, and exotics).-Participate in CPR codes.