Vanessa Nobre Email and Phone Number
Vanessa Nobre work email
- Valid
Vanessa Nobre personal email
Customer Service Professional with experience in E-Commerce, Banking, Insurance and Retail.
Floradale Feed Mill Limited
View- Website:
- ffmltd.com
- Employees:
- 52
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Customer Care RepresentativeFloradale Feed Mill LimitedWaterloo, On, Ca
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Program & Process CoordinatorMajorel North America Nov 2022 - Jan 2023Waterloo, Ontario, CanadaCoordination of the WFH Employee ProgramOnboarding of New EmployeesBusiness Process Management- Designing and Documenting Company processesChange ManagementVisio/Flowcharts/Organizational Charts -
Operations SupervisorMajorel North America Jun 2020 - Oct 2022-Oversee and supervise a team of agents.-Assist in developing and streamlining procedures-Coach, motivate, and counsel-Provide quality service to both internal and external customers – on and off-line.-Ensure open flow of communication between agents, supervisors and management-Supervise and monitor agent attendance, performance and productivity-Assure service level standards are met-Monitor system performance and initiate actions to correct system problems-Conduct agent observation and provide feedback
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In-Team SupervisorMajorel North America May 2020 - Jun 2020Waterloo, Ontario, Canada-Oversee and supervise a team of agents.-Assist in developing and streamlining procedures-Coach, motivate, and counsel-Provide quality service to both internal and external customers – on and off-line.-Ensure open flow of communication between agents, supervisors and management-Supervise and monitor agent attendance, performance and productivity-Assure service level standards are met-Monitor system performance and initiate actions to correct system problems-Conduct agent observation and provide feedback
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Customer Service Representative - Tier 2Majorel North America Jul 2019 - May 2020Waterloo, Ontario, Canada-Use client specific computer systems and databases to review accounts and update data with accurate information-Provide complete resolutions to customers through process adherence, including internal/external client documentation-Ensure uniform understanding and adherence to policies and procedures -Assist Agents with customer interactions and situations requiring escalation
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Customer Service RepresentativeMajorel North America Mar 2019 - Jun 2019Waterloo, Ontario-Providing high caliber Customer interaction as measured by call monitoring, call audits, and customer satisfaction surveys-Presenting to the public a strong working expertise in all client supported products-Capturing all required data elements in internal Online Store and other systems of record as required by training and operational procedures-Assisting Customers by answering queries relating to their order status, changes and delivery timeframes
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Business Development AgentAllstate Canada May 2018 - Jan 2019Kitchener, Ontario, Canada-Actively prospecting to generate new business for personal home and auto insurance-Achieving monthly sales targets -Educating and advising consumers about Allstate's suite of insurance products-Participating in business and community events -
CashierThe Home Depot Canada Feb 2018 - May 2018Kitchener, Canada Area-Processing orders at the cash and Self-Checkout Accurately-Provide fast, friendly service and helping solve customer issues -Achieve cashier metrics on a daily basis-Promoting Credit and weekly deals -
Financial Sales RepresentativeBanco Do Brasil Nov 2011 - Nov 2016Fortaleza E Região, Brasil-Opening new personal and non-personal accounts, and providing access to automated banking machine, telephone banking and online banking services-Promoting the sale of deposit, investment, insurance, credit and loan products and services -
Sales ConsultantAgencia:Catavento Viagens E Turismo Feb 2011 - May 2011Fortaleza, Ceará, Brazil-Sales of travel packages, cruises and airline tickets -
Graphic DesignerSelf Employed Jan 2004 - Jun 2010Fortaleza Area, Brazil-Designing House Plans on Corel Draw and Photoshop for Real State Sales-Basic Modeling in 3d on 3D Max
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English As Second Language TeacherWizard Idiomas Mar 2008 - Dec 2008Fortaleza, Ceará, Brazil-Teaching ESL for kids, teens and adults, using a neurolinguistic approach -
English As A Second Language TeacherWizard Idiomas Aug 2000 - Aug 2003Fortaleza E Região, Brasil-Teaching ESL for kids, teens and adults, using a neurolinguistic approach
Vanessa Nobre Skills
Vanessa Nobre Education Details
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Diploma
Frequently Asked Questions about Vanessa Nobre
What company does Vanessa Nobre work for?
Vanessa Nobre works for Floradale Feed Mill Limited
What is Vanessa Nobre's role at the current company?
Vanessa Nobre's current role is Customer Care Representative.
What is Vanessa Nobre's email address?
Vanessa Nobre's email address is va****@****rel.com
What schools did Vanessa Nobre attend?
Vanessa Nobre attended Conestoga College.
What skills is Vanessa Nobre known for?
Vanessa Nobre has skills like Customer Service, Customer Satisfaction, Customer Support, Insurance, Sales, Microsoft Office, Language Teaching, Teaching English As A Foreign Language, Customer Relationship Management, Search Engine Optimization, Customer Retention, Online Marketing.
Who are Vanessa Nobre's colleagues?
Vanessa Nobre's colleagues are Colin Macmillan, Jr Santos, John Drummond, Lindsay Ansell, Faith Emiry, Meghan Laevens, Jacob Taylor-Ray.
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