-Building and maintaining product pages, including editing product descriptions, sourcing and uploading images, adding tags, editing SEO titles, meta descriptions, and URLs. Create Product Templates. -Regularly communicate with clients to provide updates, and address concerns. Discuss product options, based on needs. -Proactively identifying customer service needs, and recommendations for solutions.

Resume screening, pre employment screening, first stage interview, reference checks, employee file management, facilitate orientation, policy compliance, and first face of the new human resource department.

Pacific Sales is owned and operated by Best Buy. I played a pivotal part of the growth strategy, and building brand awareness, when moving Pacific Sales into the Northern California market. It was the first time Pacific Sales had opened any stores outside of their established Southern California market. During the those 6 years I had been in charge of managing every moving part in my store including: sales, HR, merchandising, and inventory accuracy. I was responsible for overall recruiting strategy by sourcing, attracting, and selecting all candidates. I also reduced turnover by coaching talent on a regular basis for myself, employees and peers. In addition to employee management I ensured merchandising initiatives, annual inventory management, gap management, ensuring an excellent customer experience, and employee experience.

Responsibilities included: directing retail partners to ensure operational excellence, sales labor productivity, P&L management, managing talent pool, facilitated new-hire orientation training, performance counseling, employee experience, customer experience, and front line management.

Used Oracle for employee hiring. Identifying the staffing requirement for a new or open position. Evaluate and screen resumes for entire store. Served as the point person and primary interviewer during the interview process. Maintain a complete record of interviews and new hires. Prepare new hire paperwork ensuring legislation requirements are met. Maintained employee file accuracy, and confidentiality. Assist District Operations Manager with internal audits of payroll and other HR documentation. Facilitated new hire orientation.

I have been a successful leader for: Operations, Home Theater/Magnolia, Digital Imaging, Appliances, Personal Home Computer and Office, and the Customer Assistant Departments.I was selected as 1 of 12 member for an appliance council, to represent appliance leaders, assisting in the business growth initiative for the entire company.