Vanessa Plummer Email & Phone Number

Customer service focused to deliver high-impact training and development solutions for business, industry associations, and government.• Monitor and report assigned project budgets, client invoices, and related project expenditures • Facilitate project meetings to include establishing and maintaining client project plans Verify and coordinate training logistics for client engagements • Coordinate event food/beverage purchases• Schedule room reservations• Maintain the trainer(s) to meet client needs• Prepare and execute trainer contracts while working within PandaDoc document automation software • Manage and administer documents, such as statements of work, proposals and contracts through PandaDoc document automation software.• Complete requisitions for specified trainers and vendors in Financial Management System• Submit and maintain Official Function Forms • Plans and implements communication activities and timelines for assigned projects in both written and verbal communication methods • Coordinate and prepare client training materials through requisite purchasing process or through established review process • Prepare and coordinate delivery of client training collateral for training fulfillment • Prepare awards of completion for client engagements• Utilize HubSpot program to audit accuracy of project detail information Event registration support • Assist in developing overall project scope including the identification and establishment of project objectives, milestones, schedule and overall plan• Create and maintain comprehensive project documentation• Establish and maintain working relationships with vendors, contractors and other staff involved in assigned project• Provide technical assistance and resolves issues related to project tasks or assignments• Track and report on project performance measures• Assist in preparing, disseminating and communicating project related information

1050 W. Washington St. Tempe, Az 85281

Customer service oriented, offering flexible personal professional education and career training program offerings. • Coordinates the scope of work requirements and delivery activities• Coordinates the student full cycle experience• Manages all aspects of course / solutions logistics• Processes all fiscal related activities to include invoicing, billing, and/or third party billing• Maintains all corporate contractor information/student records• Computers and various operational software such as: R25, SIS, FMS, HCM, CRM, Canvas, LMS, QuickBooks, and internet• Policies and procedures pertaining to the overall student services functions• Customer service to stakeholders, instructors or other independent contractors, and client employees• Planning and organizing • Critical thinking and problem solving• Maintain accurate files and records, prepare and maintain statistical data• Communicate courteously and effectively orally and in writing• Operate in a fast paced, flexible work environment• Manage & assist students using funding such as WIOA and MyCAA • Website managementhttp://www.mcorproed.com/

Front office operations for non-credit classes by assisting The Institute staff, instructors and students.• Created and maintaining requisitions through CFS• Ran and utilized reports through BOXIE• Helped students, checking course information, and exploring through the Student Information System• Front-Office Operations• Billing- invoicing, balancing, deposits, petty cash, etc.• Managed filing cabinets for various vendors and partners• Scheduled with partners as well as using R25, a calendar scheduling management system to schedule classrooms for the community college, and Change of Master Scheduler• Worked with partners• Over saw Education 2 Go (Ed2Go) classes, which are online non-credit class• Over saw Condensed Curriculum International (CCI) courses, which are non-credit career training classes held in-person on campus

6000 W Olive Ave, Glendale, Az 85302

Staff and faculty support, and student focused, assisted the department secretary in all Business and IT departmental needs.• Assisted the department secretary. • Maintained a monthly faculty bulletin board• Processed confidential documents, such as student and instructor documents, payment information, • Front-Office Operations• Organization of documents• Ran reports• Created spreadsheets• Administered, collected, processed, and filed Student Evaluations• Assisted with book adoptions• Collected and maintained faculty syllabi• Processed, filed, reviewed Subdocks and communicated with the Human Resources Department• Accessed Business Objects (Boxi) reports• Managed students grades and information in the Student Information System (SIS)

Associate'S Degree, General Studies

Associate Of Arts (A.A.), General Studies

Certificate Of Completion, Business Administration And Management, General

High School Diploma