Vanessa Ramirez Email & Phone Number

Alameda County

East Bay

• Lead local hiring, on-boarding and management for 45 tutors and 15 part-time seasonal staff, and trained all positions.• Oversaw enrollment efforts, including marketing and field outreach in which I doubled the number of students enrolled in our program from 150-300 by the second year.• Launched local testing and tutoring operations by target dates.• Managed local inventory and provided material support to tutoring and seasonal staff.• Proactively found cost-effective… Show more • Lead local hiring, on-boarding and management for 45 tutors and 15 part-time seasonal staff, and trained all positions.• Oversaw enrollment efforts, including marketing and field outreach in which I doubled the number of students enrolled in our program from 150-300 by the second year.• Launched local testing and tutoring operations by target dates.• Managed local inventory and provided material support to tutoring and seasonal staff.• Proactively found cost-effective solutions to tasks and operational issues.• Positions held while in the Company: Community Outreach Representative, Lead Community Outreach Representative and lastly the East Bay Coordinator. Show less

San Francisco Bay Area

• Provide support for academic programming staff at UC Berkeley Extension's Department of Art and Design in downtown San Francisco.• Provided customer service and respond to general questions from students and instructors via phone and email.

Santa Barbara, California Area

• Tested students in their progress, maintain and updating a database of over 200 students in the site. • Worked with other coordinators on individual projects, including being co-author of a new orientation presentation, translating documents to Spanish and collecting survey data.