Vanessa Rivera Email & Phone Number

Orlando, Florida, United States

I lead a cross-functional team of 20+ experts utilizing MSSQL, Tableau, SSRS, Salesforce, and Snowflake to deliver data-driven solutions that boost operational efficiency. By streamlining client management and translating business objectives into actionable steps, I enhance communication, achieving improvement in project completion and client satisfaction. I implement regular progress tracking and accountability measures, reducing project delays and attaining an on-time delivery rate. My… Show more I lead a cross-functional team of 20+ experts utilizing MSSQL, Tableau, SSRS, Salesforce, and Snowflake to deliver data-driven solutions that boost operational efficiency. By streamlining client management and translating business objectives into actionable steps, I enhance communication, achieving improvement in project completion and client satisfaction. I implement regular progress tracking and accountability measures, reducing project delays and attaining an on-time delivery rate. My tactical action plans align with client strategies, improving transparency and decision-making. I spearhead the automation of business reporting, cutting report generation time, and designing interactive Business Intelligence reports with enhanced data accuracy. Additionally, I create and deliver training modules on data reporting tools. Show less

Lake Mary, Fl

I performed analysis, trending, and testing for commission employees, developing comprehensive reports on key performance indicators that provided actionable insights, resulting in an increase in operational efficiency and informing strategic planning across departments. I engaged in monthly conference calls with top management to report on operational results, KPIs, and variance analysis, serving as the point of contact for complex compensation reporting inquiries. I collaborated on complex… Show more I performed analysis, trending, and testing for commission employees, developing comprehensive reports on key performance indicators that provided actionable insights, resulting in an increase in operational efficiency and informing strategic planning across departments. I engaged in monthly conference calls with top management to report on operational results, KPIs, and variance analysis, serving as the point of contact for complex compensation reporting inquiries. I collaborated on complex projects, offering expertise in compensation plans, policies, agent contracts, and SOX-compliant documentation, while providing technical guidance to team members. I created and implemented agent scorecards, automated processes for enhanced efficiency, and conducted user acceptance testing for new or modified systems. Additionally, I developed numerous Cognos reports to validate and analyze commission data, contributing to process improvements and safeguarding company assets. Show less

Orlando, Florida Area

I managed nationwide Sales and Marketing variable compensation, supervising the Compensation Manager and supporting staff. I provided analytical support, prepared bi-weekly departmental audits, and participated in weekly management calls to ensure accurate compensation. I calculated and verified executive compensation on a monthly, quarterly, and annual basis, submitted accrual entries to accounting, and configured the Bonus and Commissions program. I created a detailed onboarding manual for… Show more I managed nationwide Sales and Marketing variable compensation, supervising the Compensation Manager and supporting staff. I provided analytical support, prepared bi-weekly departmental audits, and participated in weekly management calls to ensure accurate compensation. I calculated and verified executive compensation on a monthly, quarterly, and annual basis, submitted accrual entries to accounting, and configured the Bonus and Commissions program. I created a detailed onboarding manual for new Payroll Specialists, which reduced training time and enabled a quicker ramp-up to full productivity. I managed the foreclosure and bankruptcy process for a $766M portfolio of over 42,000 loans, designed monthly analysis reports for management, and prepared ad hoc reporting. Additionally, I implemented automation improvements that saved the company approximately $80,000 annually. Show less

Bachelor Of Applied Science (B.A.Sc.), Accounting

Accounting

Accounting