●Enhanced an auto insurance user retention model with over 200 variables using Emblem, enabling a better understanding of customer elasticity regarding premium rate changes and achieved a significant improvement in model performance by reducing the Akaike information criterion (AIC) by over 45,000 by optimizing variable adjustments. ● Developed a function to generate comparative distribution graphs for user-specified variables in two datasets, facilitating data drift analysis and quality assurance for a retention model on a dataset exceeding 18 million records and 250 variables, which identified missing dates in the old dataset.

● Streamlined global legal compliance efforts by orchestrating meetings with 12 cross-border legal representatives, facilitating the research and integration of data residency regulations across 14 countries ● Integrated findings into a comprehensive table and chart that facilitated easy comparison of similarities and differences, contributing to a singular source of truth for consistent data privacy and security interpretations across the organization.

● Created and tested the business requirement and wrote test cases as the Business Analyst in an intern ran project where claim note types were implemented for insurance policy holders to classify their notes● Retrieved claim numbers from a database with over 3,000 claims using SQL Querying for testing the implementations● Developed a website for the Information Technology Project Management Office department’s Microsoft Teams of 30 members using SharePoint with Power Automate flows, metrics, and JavaScript

● Expanded product life cycle of 50+ Chromebooks, PCs, and Windows laptops by repairing and restoring old hardware● Increased inventory efficiency by using Reftab, an asset management platform, to organize 7000+ Chromebooks in the Braintree Public School System