• Receive and screen a high volume of internal and external communications• Provide general administrative and clerical support to management including mailing, scanning, faxing, and copying • Oversee payment transactions, bank deposits, and other financial duties assigned by management• Coordinate with employees to handle merchandise delivery and damaged merchandise• Research and resolved customer inquiries, concerns, and handle customer complaints• Create PowerPoint presentations used for business development

• Organizing and maintaining the credentialing database and files for 1000+ Physicians and Advance Practice Professionals, assuring accuracy and completeness to support continuing compliance with The Joint Commission and CMS accreditation process• Maintain a working knowledge of the Medical Staff Bylaws and applicable hospital policies to ensure the medical staff’s compliance with stated parameters • Being familiar with the current Joint Commission standards, State and Federal Law pertaining to the Medical staff• Converted, updated, and maintained confidential physician files and malpractice insurance • Ensured all provider information is verified and accurately recorded and maintained • Coordinated and prepared for medical staff functions; attended committee and departmental meetings • Printed Physicians Privileges via MD Staff Database for Reappointment packets to be mailed out to physicians• Records Management and Database Maintenance: Archived meeting minutes and provider files, supporting materials, and correspondence in accordance with medical, legal, hospital policy and retention guidelines to maintain and paperless work environment • Managing the OPPE process, including both Focused and Ongoing PPE’s • Performed essential credentialing functions, including application entry, and follow up for medical and allied health staff at reappointment • Input physician applicants on credentialing database which includes data comparison and analysis between various files and data from sister hospitals• Assist in daily credentialing, privileging, and peer review of current and prospective physicians using credentialing resources and research• Point of contact between physicians, medical entities, and professional references for several incoming orthopedic fellows • Attend meetings of different departments and organizations within PLCMMC and take notes for data input

• Manage the receptionist area, including greeting visitors and responding to in-person and telephone request for information• Receive and screen a high volume of internal and external communications• Provide general administrative and clerical support to management including mailing, scanning, faxing, and copying• Maintain electronic and hard copy filing systems• Prepare and transmit correspondence for employee personnel

• Explain medical procedures to patients • Prepping patients for examination• Assisting physician• Taking blood samples and giving injections• Carrying out electrocardiograms (ECGs)