Vanessa Torres

Vanessa Torres Email and Phone Number

Account Manager @ Realm Health
Fort Worth, TX, US
Vanessa Torres's Location
Fort Worth, Texas, United States, United States
Vanessa Torres's Contact Details

Vanessa Torres personal email

n/a
About Vanessa Torres

Highly skilled and motivated Customer Success Manager with a proven track record in customer-centric roles, including Customer Tax Account Specialist and Vendor Manager. Adept at problem-solving and embracing challenges, with a strong passion for helping people and a natural ability to communicate effectively. Skilled in process development, finance, and extensive customer service experience. Strong leader with excellent interpersonal skills, committed to delivering exceptional customer experiences. Eager to learn and stay up to date with industry trends. A dedicated professional seeking a fulfilling role as an Account Manager to make a meaningful impact.

Vanessa Torres's Current Company Details
Realm Health

Realm Health

View
Account Manager
Fort Worth, TX, US
Website:
realmhealth.com
Employees:
27
Vanessa Torres Work Experience Details
  • Realm Health
    Account Manager
    Realm Health
    Fort Worth, Tx, Us
  • Fidelity Investments
    Vendor Analyst
    Fidelity Investments Dec 2019 - Apr 2023
    • Managed and optimized both internal and external vendor relationships at Fidelity Investments.• Evaluated vendors based on performance, quality, and contractual agreements. Conducted vendor audits and analysis to ensure compliance with policies and regulations.• Collaborated with cross-functional teams to negotiate contracts, SLAs, and pricing structures.• Monitored vendor performance and implement corrective actions for continuous improvement.• Conducted vendor risk assessments and develop mitigation strategies.• Project lead on voted research processes and improvements with a focus on process development and management.• Provided regular reports and presentations to senior management on progress and improvements made.• Managed and developed a newly integrated project on the purchase order process and entry for software and development.• Managed a portfolio containing 300 plus vendors which included invoice entry and account access capabilities and user access. • Participated in the RISE Program. This is a leadership development program under the umbrella of diversity and inclusion.• Selected as Communications lead within the Women’s Leadership Group
  • Onesource Virtual
    Associate Engagement Manager
    Onesource Virtual Oct 2019 - Dec 2019
  • Onesource Virtual
    Customer Tax Account Specialist
    Onesource Virtual Jan 2018 - Dec 2019
    • Responsible for managing and overseeing customer tax accounts, ensuring compliance with local, state, and federal tax regulations.• Proficiently planned and executed Quarterly Business Reviews (QBRs) with key clients to assess performance, identify growth opportunities, and address challenges.• Worked closely with internal teams, including finance, legal, and operations, to ensure seamless tax processes and resolve any discrepancies or challenges. • Maintained up-to-date knowledge of tax laws, regulations, and industry trends to proactively identify potential risks and opportunities for process improvement.• Collaborated with cross-functional teams to implement tax-related system enhancements, automation, and process efficiencies. • Assisted in the preparation of tax reports, documentation, and audits as required. Collaborated with external tax advisors, authorities, and agencies as needed.• Contributed to the development and enhancement of customer tax account management policies and procedures
  • Jordan Health Services
    Accounts Payable Specialist
    Jordan Health Services Apr 2017 - Jan 2018
    • Conducted regular vendor statement reconciliations, addressing any discrepancies, and resolving outstanding issues. • Ensured compliance with company policies and procedures, as well as applicable laws and regulations. • Prepared and processed payment runs, including checks, ACH transfers, and wire transfers, while adhering to payment terms and deadlines. • Managed vendor inquiries and resolve payment discrepancies in a timely and professional manner.• Assisted in month-end and year-end closing activities, including reconciliations and accruals related to accounts payable
  • Onesource Virtual
    Payroll Tax Specialist
    Onesource Virtual Jan 2017 - Mar 2017
    Coppell, Texas
    • Assisted in the development and implementation of tax compliance strategies and processes.• Collaborated with Federal and State Tax agencies to resolve filing issues and discrepancies.• Support tax audits and inquiries, including preparing documentation and responding to tax authorities.• Collaborate with various departments, including finance, legal, and IT, to gather information and insights relevant to tax research and compliance.
  • File & Servexpress
    Accounts Payable Specialist/Ar Specialist
    File & Servexpress Feb 2014 - Oct 2016
    Irving, Tx
    • Oversaw the end-to-end accounts payable and receivable processes, ensuring adherence to company policies, procedures, and relevant accounting standards.• Managed a team of accounts payable and receivable clerks, providing guidance, training, and performance feedback to foster a high-performing and motivated team. • Collaborated with cross-functional teams, including finance, procurement, and sales, to streamline processes, improve efficiency, and enhance the overall financial operations.• Participated in system implementations, upgrades, or enhancements related to accounts payable and receivable processes, ensuring smooth transitions and minimal disruption to operations.
  • Adp
    Tax Resolution Specialist
    Adp Apr 2008 - Jun 2012
    El Paso, Texas Area
    • Assisted in the development and implementation of tax compliance strategies and processes.• Collaborated with Federal and State Tax agencies to resolve filing issues and discrepancies.• Support tax audits and inquiries, including preparing documentation and responding to tax authorities.• Collaborate with various departments, including finance, legal, and IT, to gather information and insights relevant to tax research and compliance.

Vanessa Torres Skills

Customer Service Accounting Microsoft Excel Microsoft Word Training Account Reconciliation Accounts Payable A/r Collections Ms Excel Pivot Tables Financial Reporting Finance Accounts Receivable Financial Accounting Account Management Team Leadership Cross Functional Team Leadership Employee Training Payroll Processing Payroll

Vanessa Torres Education Details

Frequently Asked Questions about Vanessa Torres

What company does Vanessa Torres work for?

Vanessa Torres works for Realm Health

What is Vanessa Torres's role at the current company?

Vanessa Torres's current role is Account Manager.

What is Vanessa Torres's email address?

Vanessa Torres's email address is vt****@****hsi.com

What schools did Vanessa Torres attend?

Vanessa Torres attended Grand Canyon University, Grand Canyon University, Capella University.

What skills is Vanessa Torres known for?

Vanessa Torres has skills like Customer Service, Accounting, Microsoft Excel, Microsoft Word, Training, Account Reconciliation, Accounts Payable, A/r Collections, Ms Excel Pivot Tables, Financial Reporting, Finance, Accounts Receivable.

Who are Vanessa Torres's colleagues?

Vanessa Torres's colleagues are Garrett Jasper, Garrett Jasper, Brandon Jones, Telisa Davenport, Danyle Daniels, Bob Engler, Tonya Roberts.

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