Vanessa H. Email & Phone Number

Seattle, Wa, Us

Redmond, Washington, Us

Product Manager, working on Copilot AI experiences in Outlook

Redmond, Washington, Us

- Ideated, executed 12+ features in a 3-phase plan for the new Microsoft Places; defined P0 KPI dashboard, driving a 17x increase in daily usage- Pitched product vision to, directed onboarding for Corporate Vice President (CVP) and the first 5 non-Places teams for pilot testing- Led 4 rounds of user-testing to prioritize 10+ high-need features in weekly leadership reviews; aligned team on design & technical tradeoffs

Cambridge, Massachusetts, Us

Wrote 7 biweekly opinion columns for the Harvard Crimson on topics ranging from Gen Z work culture to media representation.

San Francisco, California, Us

- Design, iterate on feedback workflow pipeline to synthesize Pilot & internal feedback from 70+ teams for anticipated Huddles feature- Partner with Customer Insights to deliver top takeaways to executives; collaborate with PMs, Engineering Leads to discern pain points in feedback collection- Build internal app to auto-intake, parse feedback for 2x speed as current system

- Developed Project Manager training; led creation of Notion repository to teach & track 10+ essential UX processes- Via weekly syncs, mentored 3 PMs in team management, project strategy and scope, client negotiation, on UX projects in housing discrimination, sustainability (Unlock.nyc, UNCDF)- Align, implement strategies with Directors for OKRs, recruiting, and equity & inclusion- Set up 360-feedback system between PMs, designers, clients

- Directed 3 designers to research and design in Figma a case management platform for the national ACLU office- Liaised weekly with Chief Information Officer; facilitated 20+ user research sessions with 2 main personas- Built Notion project infrastructure and roadmap; prioritized 4 core features with team and legal stakeholder feedback- Set and track KPIs for T4SG; co-spearhead Project Manager recruitment, team-building and project strategy

San Francisco, California, Us

- Front-end Engineer Intern on Slack's App Notifications team- Leveraging front-end technology to add features to Slack's App Launcher (React.js, Typescript, Redux, LESS, Jest, Cypress)

- Conduct user interviews to investigate design pain-points and new notification system- Build out Figma design components for web-application used at 26 schools, by 80% of Harvard’s student body

Cambridge, Us

- Redesign, direct Student Fellowship program for 60+ women leaders in technology from 9 countries- Conduct outreach to 200+ college organizations to encourage conference participation- Maintain community engagement with 1200+ attendees by email and Slack

Philadelphia, Pennsylvania, Us

- Engineer at startup Keep.id, a document storage platform for non-profits assisting the homeless- Code intuitive interfaces and functionalities for user sign-up flows, issue-reporting, table components (React.js/Javascript/Typescript, HTML/CSS/Bootstrap, Java/MongoDB/Javalin)

- Manage Tech & Media branch: consolidate brand identity, guide Figma & Canva training- Spearhead website creation and design for new magazine- Managed digital launch of Quaranzine campaign to uplift Asian voices during COVID-19; wrote poem "red" as Poetry Contributor- secured $500 Harvard funding in Feb 2020 launch; planned launch with ~100 attendance

Washington, Dc, Us

- Leverage civic technologies in state legislative campaigns to analyze voter data, optimize outreach and fundraising as Technology Fellow volunteer for 2 PA campaigns (Deck, ActionSprout)

Pittsburgh, Pa, Us

- Researched semantic parsing systems for SUGILITE Android intelligent agent - Designed, coded, iterated solutions to improve lexicon retrieval, incorporate time expressions- Achieved 46% to 80% increase in dataset accuracy- Implemented under guidance of Ph.D. mentor Toby Li and Professor Brad Myers

Los Angeles, Us

- Personalized, taught one-on-one remote lessons to middle-school students in CS as part of the codeConnects program

- Collected, edited student creative work and expert interviews about foreign language and culture in its blog/magazine- Wrote for, designed, published physical Volume 1 and 2, featuring 40 contributors, 16+ languages altogether, joining perspectives in cross-cultural dialogue

Bachelor'S Degree, Computer Science, English

High School Diploma