● Sourced through 2000+ resumes using Nationwide databases and other sites, including Workday, Matchplicity andHandshake.● Reached out to candidates from various universities to get their availability and schedule virtualinterviews accordingly. Working with various department leaders’ calendars and multiple time zones.● Created job postings for various internship programs on Handshake, Workday and other sites.

● Collaborated with the team by preparing, organizing, and conducting post-training interviews toassess training effectiveness.● Saved the company over $50K by gathering and consolidated training information for the designof a learning and development site for associates and business partners.● Participated in team engagement review, worked closely with engagement team to address areasof improvement and formulate an action plan, as well as plan team engagement activities for thecoming year.

Cashier● Provided exceptional customer service by attending to customer’s every need.● Checking out customer’s items, organizing workspace, and restocking necessary supplies.● Drafted volunteers from multiple departments to participate in quarterly inventory nights.● Analyzed customer’s happiness with store performance and responsible for increasing customer satisfaction. Whole Body Associate● Develop a long-lasting relationships with customers by providing exceptional customer service through extensive product knowledge and properly addressing customer’s inquiries.● Direct receiving, stocking and merchandising, answer inquiry calls, recording spoilage and returns.● Aided Team Leaders in conducting a panel interview for a new Assistant Team Leader.● Mentored newer members of the team and assisting leadership in their training process.● Developed an in-store garage sale, using departmental donations, to raise funds for our Kids Foundation.