Provided patient support for a busy and growing orthodontic office while delivering personable customer service. Adapted well to change, providing creative solutions to resolve challenges. Exceptional level of written and verbal communication skills. Arranged referrals and prepared monthly billing statements. Streamlined procedures and updated office protocols. Created and implemented monthly office promotions. Developed and curated engaging content for social media platforms. Assisted in creating and editing of written, video and photo content and created and maintained social media calendar.

Created maternity and postpartum support wear items. Involved in all aspects of building a brand including marketing and production.

Provided operations support for a large, fast-paced B2B tech office environment, facilitating communication with all levels of management. Created and updated records and databases with personnel, financial and other confidential data. Scheduled appointments, made travel arrangements and updated calendars for Senior Executives. Project coordination and organization of special events and corporate social events. Assisted VP of HR with employee recruitment including scheduling interviews and communication directly with candidates for open positions. Administrated the creation and publishing of relevant, high-quality content for all social media accounts (Facebook, Twitter, LinkedIn) including implementing a content editorial calendar to manage and plan campaigns.

Developed organizational procedures and systems to ensure smooth running of all business operations in a remote setting for maternity support clothing wear company. Managed and prioritized CEO’s schedule to ensure their time was focused on critical, strategic issues. High levels of organizational effectiveness and communication while maintaining accuracy and attention to detail in a remote work environment. Project coordination experience with strong analytical, time management and problem solving abilities. Managed and prioritized multiple tasks in a dynamic environment while maintaining excellent attention to detail. Created and edited business communication and documents. Coordinated and developed brand recognition through website, social media and marketing materials.

Assisted HR in administering benefits, compensation and employee performance program as well as onboarding and exit interviews.

Coordinated executive communications, managed multiple and complex calendars, all while upholding a strict level of confidentiality. Monitored, prioritized and replied to phone calls, inquiries and correspondence. Managed complex and frequently changing travel arrangements and coordinated pre-planning of trips. Planned and executed internal and external meetings and special events for large groups. Created expense reports, budgets, and maintained filing systems. Enhanced communication between departments and executive team, fostering a sense of teamwork and collaboration. Assisted HR in administering benefits, compensation and employee performance program as well as onboarding and exit interviews.

Provided a full range of support services including document preparation and calendar management with strong organizational and time management skills. Managed complex travel arrangements, agendas and meeting planning. Upheld strict confidentiality with sensitive information, financial documents, client records and personal matters. Exceptional communication and interpersonal skills while representing executives to external partners and shareholders. Coordinated and carried out special events, requests, and projects. Assisted with food orders and luncheon planning. Created expense reports, budgets, and maintained filing systems.