As the Head of People & Culture at Cliqx, a fast-growing IT company, I am responsible for designing and implementing the HR strategy and processes that foster a positive, engaging, and high-performance work environment. With a People Management Degree, a Business Management Degree, a Postgraduate Degree in Organizational Psychology, and certifications in GIA and PPA by Thomas International, I have the knowledge and skills to support the business goals and the employee experience.I have 15+ years of experience in HR, including 12 years in management positions, in various industries such as IT, Contact Center, and Energy. I have successfully structured and managed the HR department in start-ups and established companies, with a solid understanding of benefits, payroll, union relations, occupational medicine, corporate policies, and performance evaluation. My main competencies include ethics, commitment, leadership, communication, and interpersonal skills. I am passionate about developing talent, building culture, and driving results.