Assistente De Custumer Experience
Current
Aug 2023 - Present
AeroLeads people directory · profile
Vanessa Ferreira Dos Santos Email & Phone Number
Técnico em Enfermagem | Gestora Hospitalar | Team Leader | Analista de Relacionamento com o Cliente CX e CS.
at
Asaas
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Técnico em Enfermagem | Gestora Hospitalar | Team Leader | Analista de Relacionamento com o Cliente CX e CS.
Location
Queimados, Rio De Janeiro, Brazil
Company size
Who is Vanessa Ferreira Dos Santos? Overview
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Quick answer
Vanessa Ferreira Dos Santos is listed as Técnico em Enfermagem | Gestora Hospitalar | Team Leader | Analista de Relacionamento com o Cliente CX e CS. at Asaas, a company with 182 employees, based in Queimados, Rio De Janeiro, Brazil. AeroLeads shows a matched LinkedIn profile for Vanessa Ferreira Dos Santos.
Vanessa Ferreira Dos Santos previously worked as Assistente de Custumer Experience at Asaas and Interaction Analyst at Click Search Agencia De Publicidade - Eireli. Vanessa Ferreira Dos Santos holds Bachelor Of Technology - Btech, Medical Office Computer Specialist/Assistant from Unopar - Universidade Norte Do Paraná.
Company email context
Email format at Asaas
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Asaas
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Profile bio
About Vanessa Ferreira Dos Santos
Vanessa Ferreira Dos Santos is a Técnico em Enfermagem | Gestora Hospitalar | Team Leader | Analista de Relacionamento com o Cliente CX e CS. at Asaas.
Current workplace
Vanessa Ferreira Dos Santos's current company
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Asaas
10 roles
Vanessa Ferreira Dos Santos work experience
A career timeline built from the work history available for this profile.
Interaction Analyst
Current
Click Search Agencia De Publicidade - Eireli
Análise de informações. Interações com Leads via WhatsApp. Criação de Fluxos de conversa, Audiências e Campanhas.
Jul 2022 - Present
Team Leader Customer Success
Analise de dados e acompanhamento dos indicadores da sua equipe, criando estratégias para o atingimento de metas e resultados;Acompanhar o backlog, reportar os incidentes e atuar para mitigá-lo;Realizar o treinamento de novos colaboradoresCondução de 1:1 com a equipe;Condução de projetos com as áreas parceiras;Participação na sugestão de melhorias dos.
Nov 2021 - Jul 2022
Customer Success Analyst Pl
Sep 2021 - Nov 2021
Customer Success Analyst Jr
Feb 2021 - Sep 2021
Customer Success Analyst
Atendimento de qualidade ao cliente;Renegociação de boletos;Envio de boletos;Gestão de fila do atendimento.
Feb 2022 - May 2022
Customer Success Analyst
Nov 2017 - May 2019
Call Center Team Lead
Analise de dados e acompanhamento dos indicadores da sua equipe, criando estratégias para o atingimento de metas e resultados;Acompanhar o backlog, reportar os incidentes;Acompanhar a frequência, aderências e ajuste da folha de ponto dos agentes;Condução de 1:1 com colaborador e equipe;Participação na sugestão de melhorias dos processos e.
Aug 2015 - Jun 2017
Analyst Training
Realizar o treinamento de novos e antigos colaboradores;Aplicação de avaliações; Realização de ajutes de Folha de Ponto.
Jun 2015 - Aug 2015
Customer Services Agent
Aug 2014 - Jun 2015
Team & coworkers
Colleagues at Asaas
Other employees you can reach at asaas.com. View company contacts for 182 employees →
JP
Julia Padilha Gonçalves
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
MF
Monalisa Fernandes
Colleague at Asaas
Curitiba, Paraná, Brazil, Brazil
View →
JA
Jordan Alvarenga
Colleague at Asaas
Santa Catarina, Brazil, Brazil
View →
BM
Bruno Muriel De Campos
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
JH
Júlia Hess
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
HS
Hugo S.
Colleague at Asaas
Curitiba, Paraná, Brazil, Brazil
View →
FP
Fabiana Preuss
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
JH
João Heuko
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
MT
Maria Thereza X.
Colleague at Asaas
São Paulo, São Paulo, Brazil, Brazil
View →
SM
Stella Maize Coelho
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
Julia Padilha Gonçalves
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
MF
Monalisa Fernandes
Colleague at Asaas
Curitiba, Paraná, Brazil, Brazil
View →
JA
Jordan Alvarenga
Colleague at Asaas
Santa Catarina, Brazil, Brazil
View →
BM
Bruno Muriel De Campos
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
JH
Júlia Hess
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
HS
Hugo S.
Colleague at Asaas
Curitiba, Paraná, Brazil, Brazil
View →
FP
Fabiana Preuss
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
JH
João Heuko
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
MT
Maria Thereza X.
Colleague at Asaas
São Paulo, São Paulo, Brazil, Brazil
View →
SM
Stella Maize Coelho
Colleague at Asaas
Joinville, Santa Catarina, Brazil, Brazil
View →
3 education records
Vanessa Ferreira Dos Santos education
Bachelor Of Technology - Btech, Medical Office Computer Specialist/Assistant
Tecnico De Enfermagem, Registered Nursing/Registered Nurse
Mova
Geral, Ensino Médio Completo
Ciep Roquete Pinto
FAQ
Frequently asked questions about Vanessa Ferreira Dos Santos
Quick answers generated from the profile data available on this page.
What company does Vanessa Ferreira Dos Santos work for?
Vanessa Ferreira Dos Santos works for Asaas.
What is Vanessa Ferreira Dos Santos's role at Asaas?
Vanessa Ferreira Dos Santos is listed as Técnico em Enfermagem | Gestora Hospitalar | Team Leader | Analista de Relacionamento com o Cliente CX e CS. at Asaas.
Where is Vanessa Ferreira Dos Santos based?
Vanessa Ferreira Dos Santos is based in Queimados, Rio De Janeiro, Brazil while working with Asaas.
What companies has Vanessa Ferreira Dos Santos worked for?
Vanessa Ferreira Dos Santos has worked for Asaas, Click Search Agencia De Publicidade - Eireli, Ipmedia, Isaac, and Stone.
Who are Vanessa Ferreira Dos Santos's colleagues at Asaas?
Vanessa Ferreira Dos Santos's colleagues at Asaas include Julia Padilha Gonçalves, Monalisa Fernandes, Jordan Alvarenga, Bruno Muriel De Campos, and Júlia Hess.
How can I contact Vanessa Ferreira Dos Santos?
You can use AeroLeads to view verified contact signals for Vanessa Ferreira Dos Santos at Asaas, including work email, phone, and LinkedIn data when available.
What schools did Vanessa Ferreira Dos Santos attend?
Vanessa Ferreira Dos Santos holds Bachelor Of Technology - Btech, Medical Office Computer Specialist/Assistant from Unopar - Universidade Norte Do Paraná.
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