Vanessa Risch Email & Phone Number

Englewood, Colorado, United States

Aurora, Colorado, United States

Supported the Senior Director of Clinical Quality & Patient Safety and the Clinical Quality Department to ensure specific departmental goals, standards, and objectives are met.Maintained payroll, budget, supply/equipment orders, IT tickets, and document repository for the Department. Additionally, provided project assistance/support for various teams.Maintained calendar for the Senior Director and scheduled/coordinated meetings, conferences, special events, or travel assignments for our Department.Revitalized and maintained the hospital SharePoint site for the Clinical Quality Department to include compiled data/quality metrics.Communicated on behalf of the Senior Director to various level leaders and prepared specific reports and presentation materials weekly related to sentinel/serious safety events for the UCHealth system.Served as interim Executive Assistant supporting the Chief Quality Officer for Denver Metro for approximately 5 months to include the above duties, along with assistance on various projects.

Tallahassee, Florida

Oversaw daily operations of the Background Screening Unit to ensure timely processing of screening results and issuance of exemptions for employment through the Clearinghouse. Planned work objectives of the unit through the Clearinghouse and directed work to ensure maximum use of time and resources. Directed the data entry process of background screening requests, distribution of results, and the exemption process to include policy and procedure development.Communicated, motivated, trained, and evaluated employees. Hired, promoted, rewarded, or disciplined subordinate employees or effectively recommended such action.Advised higher level management on issues, solutions, and policies related to policy development, programmatic, and operational issues.Served as liaison for exemption cases and its process and provided formal testimony in court for appeals. Corresponded with other state and federal agencies and providers for the purpose of providing interpretation or clarification on the screening or exemption process. Managed the Mitel phone system which consumed approximately 500 calls a day.

Tallahassee, Florida

Served as Exemption Analyst in the Background Screening Unit processing exemption applications for health care providers and those seeking employment in AHCA regulated facilities by utilizing Florida Statutes, Administrative Codes, and Agency policy and procedures.Reviewed and analyzed confidential and complex level II criminal backgrounds and legal documentation to determine eligibility through the Clearinghouse for exemption and employment.Conducted Teleconferences with applicants in regards to their exemption case and provided formal testimony in a court setting during the exemption appeal process.Corresponded with other state and federal agencies and providers for the purpose of providing interpretation or clarification on the screening or exemption process. Assisted in answering the units main phone line through the Cisco phone system, assisting providers and/or employees with Clearinghouse related questions or issues.

Tallahassee, Florida

Evaluated nursing applications by utilizing Florida Statutes, Administrative Codes, and Agency policy and procedures to determine eligibility for licensure.Reviewed confidential and complex level II criminal backgrounds, legal court documents for licensure, and exemption eligibility.Served as Compliance Officer by monitoring and reviewing quarterly reports for licensees who have disciplinary action upon their license.

Tallahassee, Florida

Reviewed and processed ARNP Protocols, Visiting Nurse applications, NCLEX Quarterly Reports, CNA testing scores, and Deceased Reports.Primarily opened and distributed incoming mail for the Board office as well as batched any processed mail.Conducted PCP calls and assisted with various Board Agenda items for yearly Board Meetings.

Tallahassee, Florida

Acted as Front Desk Receptionist for the Florida Department of Health’s various buildings by greeting and directing visitors, and answering multi-line phones.Monitored security camera’s for the various Agency buildings and assisted FDLE with security issues and emergency situations.Assisted Facilities Management with any secretarial work needed such as: Filing, copying, faxing, and utilizing Microsoft Office Suite for various projects.