- “Second-In-Command” at Melbourne airport store, solo work (open and close) in place of manger absence, assistance with store decision-making- Organise bookings for deliveries, accepting/transferring stock into POS systems and general stock control management- Use of SAP systems: organising bookings for deliveries, transferring/accepting stock and overall stock control management- Training facilitator for new entrants and current staff. Introduced new process documentation to allow for efficient training.- Created weekly updated presentations to head office on merchandising standards.- Follow up clients with events, sales and phone inquiries- Extensive use of POS systemsRole taken place at Emporio Armani Melbourne Airport and Armani South Wharf stores.

- Efficient use of POS systems and online order processing- Visual director of apparel merchandise- Multichannel service for customer ease including direct, online and phone queries- Quality presentation of floor and storefront display- Consistent achievement of goals through team performance monitoring- Back of House maintenance