Bee Vang Email & Phone Number

United States

• Design, develop, and document comprehensive test cases to ensure software quality. • Perform detailed manual testing to identify bugs and verify system functionality. • Collaborate with development and product teams to address issues and improve processes. • Ensure compliance with project requirements and quality standards. • Contribute to the overall improvement of product reliability and user experience.

United States

• Provide complete and accurate responses to inbound calls• Place outbound calls as necessary to satisfy customer request• Deliver quick and effective resolutions to routine issues• Enter and scan state Tax Exemption certificates• Perform data entry tasks using Microsoft Excel, Word, and internal database following the standard procedures and guidelines.• Utilize email skills to build and maintain positive relationships with customers, colleagues, and partners.• Take the initiative to recommend ways to enhance customer satisfaction, organizational development, and operational effectiveness

• Handle 50+ customer interactions per day• Collect data such as emails, phone numbers, and names for data entry• Provide technical support• Knowledge on all products• coordinated onsite tech visits

New Berlin, Wisconsin, United States

• Take inbound calls and make outbound calls• Performed inspection on orders to verify the accuracy and completion of the product• Read and understand blueprints• Checking inventory on a daily basis to keep product flowing throughout shop• Data entry on all regrind products coming in