Bee Vang Email & Phone Number

United States

• Design, develop, and document comprehensive test cases to ensure software quality.
• Perform detailed manual testing to identify bugs and verify system functionality.
• Collaborate with development and product teams to address issues and improve processes.
• Ensure compliance with project requirements and quality standards.
• Contribute to the overall improvement of product reliability and user experience.

United States

• Provide complete and accurate responses to inbound calls
• Place outbound calls as necessary to satisfy customer request
• Deliver quick and effective resolutions to routine issues
• Enter and scan state Tax Exemption certificates
• Perform data entry tasks using Microsoft Excel, Word, and internal database following the standard procedures and guidelines.
• Utilize email skills to build and maintain positive relationships with customers, colleagues, and partners.

• Handle 50+ customer interactions per day
• Collect data such as emails, phone numbers, and names for data entry
• Provide technical support
• Knowledge on all products
• coordinated onsite tech visits

New Berlin, Wisconsin, United States

• Take inbound calls and make outbound calls
• Performed inspection on orders to verify the accuracy and completion of the product
• Read and understand blueprints
• Checking inventory on a daily basis to keep product flowing throughout shop
• Data entry on all regrind products coming in