Shared Services Manager
1. Designing, implementing, and managing comprehensive employee benefits programs, including pensions, rewards, healthcare, insurance, and wellness initiatives.2. Led end-to-end management of diverse projects, overseeing project initiation, planning, execution, monitoring, and closure phases 3. Developed and implemented project management methodologies, tools, and best practices to ensure consistent project delivery and customer satisfaction through RPA and CI Solutions4. Collaborated with cross-functional teams, including stakeholders, subject matter experts, and technical resources, to define project objectives, scope, and deliverables5. Conducted regular project status meetings, providing updates to stakeholders, and addressing concerns or questions raised 6. Led change management initiatives, ensuring smooth transitions during organizational changes, process improvements, and technology implementations at team level7. Conducted post-project evaluations to identify lessons learned and areas for improvement, incorporating feedback into future projects and change initiatives8. Implementing the transition of 5 Pay & Benefits projects for ROI from Market through S2I9. Tracking the progress of the transition, measuring key performance indicators, and evaluating the effectiveness of implemented changes. Regular monitoring helps identify gaps or areas that require adjustment and ensures that the transition objectives are being met.