Ankur Verma Email & Phone Number

Experienced Operations & Project Leader | Strategic Thinker | Process Optimization SpecialistAnkur is a dynamic professional with a comprehensive skill set including operations management, process excellence, strategic planning, project execution, negotiation, team leadership, and more. Currently serving as a Service Manager at Botree Software International in Gurgaon, he has showcased remarkable achievements and contributions across various roles.At Botree Software International, Ankur achieved a remarkable 150% revenue growth within just 10 months by implementing strategic initiatives such as client code collection, data cleaning, and revamping standard operating procedures. He also demonstrated his prowess by developing a Business Requirements Document (BRD) and process flow for an in-house Customer Relationship Management (CRM) tool, leading to a substantial annual operational cost reduction. He has executed client-sponsored promotions, reduced operational costs, identified analytical gaps, and improved template closure rates.During his tenure as a Project Manager at Glimpse Analytics (UK), he established streamlined project deployment processes and optimized maintenance ticket allocation through the implementation of standard operating procedures. While serving as a Manager in Error Handling at Itsacheckmate (US), Ankur's efforts led to a 30% reduction in customer escalation, utilization of Sigma BI Analytics for cross-functional dashboards, and proactive error resolution.His experience as an Assistant Manager in Engineering Services at OYO demonstrated his ability to manage large teams, automate processes through MIS dashboards, and develop standard operating procedures for enhanced efficiency. Ankur's role as an Assistant Manager at CoHo highlighted his project management skills and attention to detail during the Go-Live process for multiple projects, as well as his contribution to audits and cost-saving initiatives.As a Site Engineer at Essel Infrastructure, Ankur exhibited strong leadership by managing a large survey team, conducting comprehensive surveys, procuring significant materials, and fostering positive relationships with stakeholders.Overall, Ankur's career showcases his aptitude for driving operational excellence, strategic implementation, and team leadership across diverse industries and roles.Let's connect to explore how my skills and experience can contribute to your organization's success.

Listed skills include Microsoft Office, Project Management, Microsoft Excel, Microsoft Word, and 4 others.

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  Service Manager

  Botree Software International Pvt. Limited

  Sep 2023 - Present - Gurugram, Haryana, India