Vannessa-Rae Lawrence Email & Phone Number

United States

Huntingdon Valley, PA

• Tasked to with creation and management for over 100 member events
• Created promotional materials for all events
• Managed Club's website, social platforms, email marketing efforts and quarterly newsletters
• Created monthly functions lists, BEOs & floor plans

1925 N Monroe St. Tallahassee FL

• Contracted vendors for promotional events
• Coordinate up to 25 events per week ranging from birthday parties to facility rentals
• Prepared promotional event materials
• Collected feedback & consumer data for targeted marketing efforts
• Tasked with a multitude of marketing & sales projects aimed to attract cliental.
• Simultaneously, providing well-crafted customer service in person, over the phone and through email.

Tallahassee, Florida Area

• Conduct computer-based market research interviews regarding products and services used by consumers and businesses.
• Perform market research with a high degree of accuracy and integrity, follow project specifications, and maintain the confidentiality of all collected data.

• Provide world-class customer service at all times.
• Process ticketing transactions at the point of sale utilizing Galaxy ticketing software,
• Interact regularly with guests to provide detailed information about the museum
• Work some special events distributing Will Call tickets and checking-in guests upon arrival to the museum.

• Distributed promotional materials.
• Promoted upcoming events and festivals for our clients.
• Collected consumer data for future communication.
• Engaged and attracted potential future customers for our clients.

• Provided exemplary customer service to general admission & VIP guests at all events
• Organized & maintained the VIP registration area
• Checked in & escorted all VIP guests to the designated VIP area
• Assisted in facilitating day of sales for VIP upgrade packages

• Greeting, assisting, & managing the experience & safety of 70-300 exhibit guests per day
• Provide any information necessary from the history of the federal bank system to closest eatery
• Assisting with events managed by the in-house meeting/conference department

• Contract venues for local & national events/parties
• Promote & publish local & national events via online publications
• Assist in creating content for company newsletter

• Facilitated customer returns and refunds
• Liaison between customers and departments/management
• Obtained and recorded the details of customer information, inquiries, comments and complaints regarding inventory and company policies.
• Increased positive customer feedback from 82% to 99%
• Edited eBay store page information.
• Photographed & organized newly processed merchandise for store postings.

• Maintained crowd control
• Greeted & assisted guests with directions and facility policy
• Informed guest about facility events
• Operated the elevator for guests, press, and coaches

• Greeted & assisted customers with the questions about inventory
• Maintained the organization of the store floor and dressings rooms
• Handled transactions at the register

• Organized & filed paperwork
• Managed the departmental & residents' petty cash
• Faxed paperwork & petty cash receipts to corporate

Bachelor Of Arts (B.A.), Media Studies & Production

Activities and Societies: Bell Tower Music Record Label-Temple's own student-run music label. Member of marketing & development.

Studied, Hospitality & Resort Management

Activities and Societies: Student Activities Committee