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Van Pham Email & Phone Number
UX Researcher
at
Verizon
LinkedIn matched
3 data sources
Profile completeness 86%
Current company
Role
UX Researcher
Location
Atlanta Metropolitan Area, United States, United States
Company size
Who is Van Pham? Overview
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Quick answer
Van Pham is listed as UX Researcher at Verizon, a company with 512090 employees, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Van Pham.
Van Pham previously worked as AI UX Researcher at Ibm and Design Researcher at Ibm. Van Pham holds Certification, Ux Design from Designlab.
Company email context
Email format at Verizon
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Verizon
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Profile bio
About Van Pham
I'm a mixed-methods researcher with 10+ years of professional work experience and a deep understanding of human behavior. I have extensive experience planning and conducting research studies using both qualitative and quantitative methods to uncover user preferences, pain points, and behaviors, specifically in enterprise AI offering. Additionally, I have a passion for promoting inclusion and accessibility in all aspects of my work.To keep my creative juices always flowing, I love to work on freelance projects that allow me to design websites with originality, and create illustrations that highlight my many other passions, including cooking, eating, and dancing! Let’s connect! You can email me at van.galasso@gmail.com.
Current workplace
Van Pham's current company
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Verizon
10 roles
Van Pham work experience
A career timeline built from the work history available for this profile.
Ai Ux Researcher
Current- Collaborating closely with cross-functional teams to translate complex data into actionable recommendations, driving product innovation and user delight
- Utilize qualitative and quantitative research methods to garner insights that inform the research and product roadmaps
Jan 2022 - Present
Design Researcher
- Facilitate user sessions to guide design of AI enterprise offerings
- Collaborate with product teams and stakeholders through sprints
- Synthesize research findings into meaningful insights for the business
Jan 2021 - Dec 2021
Designer & Illustrator
- Design mini-site for upcoming WeAreBuHi online gallery
- Ink illustrator for project to raise funds for Buford Highway restaurants
Mar 2020 - Jan 2021
User Experience Designer
Concept Projects
- Projects: Kaus Insurance — Responsive e-commerce website
- Completed user research through market research and user interviews
- Established brand identity through typography and color schemeIkat Homes — Responsive marketing website
- Completed competitive analysis
- Moderated user testingChase Bank — Adding a feature to existing mobile app
- Crafted a user journey map
Jul 2019 - Dec 2019
Team Leader
- Developed strong interdepartmental relationships to ensure quality
- Worked cross-functionally with clinical and investigative teams
- Mentored and coached team of 7 through oversights and training remotely
Aug 2018 - May 2019
Vocational Case Manager
- Interviewed clients to create user-centered rehabilitation plans
- Collaborated with claims operations to return clients to work
- Assessed clients’ transferable skills to develop job search strategies
Oct 2015 - Jul 2018
Claim Customer Support Specialist
- Designed and implemented quality control program for measuring departmental metrics
- Communicated with employers regarding claims inquiries
Nov 2013 - Sep 2015
Specialty Long Term Disability Analyst
- Managed a caseload of ~100 complex long term disability claims
- Identified red flags and refer appropriately to investigation unit to identify potential fraud
Jan 2011 - Nov 2013
Customer Care Analyst
- Provided accurate information to customers regarding disability claims
- Completed functions to complete claims intake
- Maintained QA score of 100%
Aug 2009 - Dec 2010
Team & coworkers
Colleagues at Verizon
Other employees you can reach at ibm.com. View company contacts for 512090 employees →
PG
Patrick Goal
Colleague at Verizon
Austin, Texas, United States, United States
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DP
Dave Palagi
Colleague at Verizon
Tinley Park, Illinois, United States, United States
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ZG
Zainab Gangerdiwala
Colleague at Verizon
Mumbai, Maharashtra, India, India
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TT
Tabrej Tamboli
Colleague at Verizon
Pune, Maharashtra, India, India
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KJ
Karen-Ann James Miller
Colleague at Verizon
Silver Spring, Maryland, United States, United States
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C(
Cheryl (Andrews) Raitakari
Colleague at Verizon
Newmarket, Ontario, Canada, Canada
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AS
Andrew Shaw
Colleague at Verizon
Greater Sydney Area, Australia
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DP
David Pope
Colleague at Verizon
United Kingdom, United Kingdom
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PM
Partenie Marian Alexandru
Colleague at Verizon
Timişoara, Timiş, Romania, Romania
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DD
Denis Doherty
Colleague at Verizon
United Kingdom, United Kingdom
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Patrick Goal
Colleague at Verizon
Austin, Texas, United States, United States
View →
DP
Dave Palagi
Colleague at Verizon
Tinley Park, Illinois, United States, United States
View →
ZG
Zainab Gangerdiwala
Colleague at Verizon
Mumbai, Maharashtra, India, India
View →
TT
Tabrej Tamboli
Colleague at Verizon
Pune, Maharashtra, India, India
View →
KJ
Karen-Ann James Miller
Colleague at Verizon
Silver Spring, Maryland, United States, United States
View →
C(
Cheryl (Andrews) Raitakari
Colleague at Verizon
Newmarket, Ontario, Canada, Canada
View →
AS
Andrew Shaw
Colleague at Verizon
Greater Sydney Area, Australia
View →
DP
David Pope
Colleague at Verizon
United Kingdom, United Kingdom
View →
PM
Partenie Marian Alexandru
Colleague at Verizon
Timişoara, Timiş, Romania, Romania
View →
DD
Denis Doherty
Colleague at Verizon
United Kingdom, United Kingdom
View →
3 education records
Van Pham education
Certification, Ux Design
Master Of Arts (M.A.), Vocational Rehabilitation Counseling/Counselor
Bachelor Of Science - Bs, Psychology, Minor In Women'S Studies And Child And Family Development
FAQ
Frequently asked questions about Van Pham
Quick answers generated from the profile data available on this page.
What company does Van Pham work for?
Van Pham works for Verizon.
What is Van Pham's role at Verizon?
Van Pham is listed as UX Researcher at Verizon.
Where is Van Pham based?
Van Pham is based in Atlanta Metropolitan Area, United States, United States while working with Verizon.
What companies has Van Pham worked for?
Van Pham has worked for Verizon, Ibm, We Love Buhi, Concept Projects, and The Hartford.
Who are Van Pham's colleagues at Verizon?
Van Pham's colleagues at Verizon include Patrick Goal, Dave Palagi, Zainab Gangerdiwala, Tabrej Tamboli, and Karen-Ann James Miller.
How can I contact Van Pham?
You can use AeroLeads to view verified contact signals for Van Pham at Verizon, including work email, phone, and LinkedIn data when available.
What schools did Van Pham attend?
Van Pham holds Certification, Ux Design from Designlab.
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