Vanrey Navalta
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Vanrey Navalta Email & Phone Number

Customer Success Representative at MyPass Global at MyPass Global
Location: Cebu, Central Visayas, Philippines 6 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
MyPass Global
Role
Customer Success Representative at MyPass Global
Location
Cebu, Central Visayas, Philippines
Company size
28 employees

Who is Vanrey Navalta? Overview

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Quick answer

Vanrey Navalta is listed as Customer Success Representative at MyPass Global at MyPass Global, a company with 28 employees, based in Cebu, Central Visayas, Philippines. AeroLeads shows a matched LinkedIn profile for Vanrey Navalta.

Vanrey Navalta previously worked as Customer Success Representative at Mypass Global and Cross Skill Specialist II at Jpmorgan Chase & Co.. Vanrey Navalta holds Bachelor'S Degree, Hospitality Administration/Management from Davao Doctors' College.

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Email format at MyPass Global

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MyPass Global

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Profile bio

About Vanrey Navalta

As a Cross Skill Specialist at JPMorgan Chase, I excel in providing top-tier consumer banking solutions, managing 80-100 daily international calls with a customer-first approach. With Starbucks' Shift Supervisor experience, I've honed leadership skills, optimized customer experiences, and executed marketing campaigns. My background as a Customer Service Representative at Convergys solidified my expertise in detailed information provision and data accuracy. With a strong foundation in international banking, I aspire to transition into a more financially related role, preferably in a back-office setting. I bring a customer-centric mindset, effective problem-solving skills, and a commitment to efficiency to every role. Let's connect to discuss how my skills can contribute to your team's success.

Current workplace

Vanrey Navalta's current company

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MyPass Global
Mypass Global
Customer Success Representative at MyPass Global
sydney, new south wales, australia
Website
mypassglobal.com
Employees
28
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Company profile
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6 roles

Vanrey Navalta work experience

A career timeline built from the work history available for this profile.

Customer Success Representative

Current
Mypass Global
Oct 2024 - Present

Account Specialist I

Jpmorgan Chase & Co.

Cebu, Central Visayas, Philippines

  • Responsible for providing a broad array of products and services including but not limited to general consumer banking inquiries, account maintenance, card replacement, address change, pending transactions.
  • Receives around 80-100 inbound calls from foreign customers on a daily basis
  • Take ownership of each customer while empathizing and prioritizing customer needs
  • Resolve conflicts and manage customer expectations
  • Determine customer needs and provide appropriate solutions through relationship building
  • Make appropriate decisions on behalf of the customer quickly and effectively
Apr 2021 - Apr 2023

Shift Supervisor

Starbucks

Cebu, Central Visayas, Philippines

  • Delivers legendary customer service to all customers by acting with acustomer comes first attitude and connecting with the customer
  • Encourages teamwork through partner recognition and celebrating team wins
  • Elevates the customer experience by observing interactions and providing feedback and coaching to reinforce or redirect
  • Coaches peers to lead performance and development conversations
  • Develops and creates action plans based on weekly labor results to positively impact controllable costs
  • Identifies recurring issues and opportunities to be shared with the store leadership team and solves problems in the moment
Oct 2019 - Nov 2020

Barista

Starbucks

Cebu, Central Visayas, Philippines

  • Connecting with customers to build relationships and seeking to exceed their expectations
  • Adapts interpersonal style to best meet the needs of the individual customer
  • Applying problem solving skills to effectively address partner, customer and business problems
  • Upholding quality standards and actively coaching others to deliver high quality, handcrafted beverages and food
  • Builds rapport with partners on shift and displays a positive attitude that enables the team to work together effectively
Sep 2016 - Sep 2019

Customer Service Representative

Convergys

Cebu, Central Visayas, Philippines

  • Provide detailed and relevant information around depository products such as Checking Accounts, Savings Accounts, Business Accounts, etc.
  • Complete maintenance of existing personal and business banking accounts
  • Input data needed to resolve bank related concerns ensuring 100% accuracy at all times
  • Assisting personal and business clients and bank personnel with online banking concernsReason For Leaving: To pursue a career in line with my Bachelor's degree
Jun 2015 - Apr 2016
Team & coworkers

Colleagues at MyPass Global

Other employees you can reach at mypassglobal.com. View company contacts for 28 employees →

JD Joseph Daniel Alvarez Joseph Daniel Alvarez Colleague at Mypass Global Contact Info, United States View → RJ Rowena Jakosalem Rowena Jakosalem Colleague at Mypass Global Cebu, Central Visayas, Philippines, Philippines View → DG Dennell Grace Blanco Dennell Grace Blanco Colleague at Mypass Global Cebu, Central Visayas, Philippines, Philippines View → NP Nishanth Prabu B. Nishanth Prabu B. Colleague at Mypass Global Perth, Western Australia, Australia, Australia View → LP Lara Pickering Lara Pickering Colleague at Mypass Global Coalcliff, New South Wales, Australia, Australia View → CV Christo V. Christo V. Colleague at Mypass Global Perth, Western Australia, Australia, Australia View → RL Rachael Landman Rachael Landman Colleague at Mypass Global Dallas, Texas, United States, United States View → KC Kriz Chiong Kriz Chiong Colleague at Mypass Global Cebu, Central Visayas, Philippines, Philippines View → RK Ramsha Kamran Ramsha Kamran Colleague at Mypass Global Melbourne, Victoria, Australia, Australia View → NA Nicole Angela Larawan Nicole Angela Larawan Colleague at Mypass Global Talisay, Central Visayas, Philippines, Philippines View →
1 education record

Vanrey Navalta education

FAQ

Frequently asked questions about Vanrey Navalta

Quick answers generated from the profile data available on this page.

What company does Vanrey Navalta work for?

Vanrey Navalta works for MyPass Global.

What is Vanrey Navalta's role at MyPass Global?

Vanrey Navalta is listed as Customer Success Representative at MyPass Global at MyPass Global.

Where is Vanrey Navalta based?

Vanrey Navalta is based in Cebu, Central Visayas, Philippines while working with MyPass Global.

What companies has Vanrey Navalta worked for?

Vanrey Navalta has worked for Mypass Global, Jpmorgan Chase & Co., Starbucks, and Convergys.

Who are Vanrey Navalta's colleagues at MyPass Global?

Vanrey Navalta's colleagues at MyPass Global include Joseph Daniel Alvarez, Rowena Jakosalem, Dennell Grace Blanco, Nishanth Prabu B., and Lara Pickering.

How can I contact Vanrey Navalta?

You can use AeroLeads to view verified contact signals for Vanrey Navalta at MyPass Global, including work email, phone, and LinkedIn data when available.

What schools did Vanrey Navalta attend?

Vanrey Navalta holds Bachelor'S Degree, Hospitality Administration/Management from Davao Doctors' College.

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