Varsha Kinikar Email & Phone Number

Toronto, Ontario, Canada

-Managed a renewal portfolio of 100+ high-profile and mid-market customers for both SaaS and licensed software.-Proactively engaged clients at renewal to review account subscriptions, negotiate contracts, uncover risks, and identify future sales opportunities.-Generated and managed contracts, including amendments, ensuring compliance and client satisfaction.-Possessed full knowledge of agreements and maintained comprehensive understanding of client-specific needs.-Collaborated across multiple teams on account issues and resolutions.-Facilitated end-to-end quote processing, managed the pipeline of upcoming renewals, and logged account activity through Salesforce.com.-Assisted in the development of training procedures and resources for new hires.-Trained and mentored renewals team members on job functions, best practices, internal procedures, and guidance.-Worked cross-functionally in developing new and improved procedures for interdepartmental communication and processes.-Contributed during team meetings and served as a point of contact on renewals-related issues.

Toronto, Canada Area

• Consistently achieved quarterly target from vendor revenues• Recruited 7+ suitable partners to vendor platform and addressed pricing, order fulfillment, and post-sales procurement issues• Represented company at vendor and customer quarterly business reviews• Proactively managed on-time renewal rates for 7+ major vendors•Assisted executive management in special projects (currency management, renewals dashboard, certifications)• Forecasted net new business and evaluated sales pipeline• Worked with key vendors such as Tenable, Forcepoint, Checkpoint, Palo Alto, McAfee and FireEye and drove their promotions for customer retention• Successfully onboarded a vendor and created pricing calculators that helped in creation of quotes.

Mississauga

• Liaised with new and existing clients (big and small) to fulfill their staffing needs and drove retention• Served as the primary point of contact for clients in resource planning, prioritization and execution of recruitment activities • Secured quality positions from clients and assigned resource requirements to a team of internal recruiters, validate their submissions and submit them to clients • Leveraged solutions such as Fieldglass, Wand, Beeline to coordinate the recruitment and staffing cycle. Also leveraged Triton and HireRight to conduct employee background checks • Performed operational processes including validating employee timesheets for accurate payroll processing • Identified and qualified high-potential leads based on our suite of recruiting services • Engaged decision-makers to introduce services via Email, LinkedIn, Phone (warm/cold calling) and inperson meetings • Maintained active engagement with new and existing contacts through creative and regular follow-up communications designed to increase customer interests• Expansion of the business• Providing regular status reports to the Board of Directors and Board Committees• Developing and maintaining relationships with clients• Acting as a bridge to our clients (for both Consulting for IT and NON IT) regarding solutions, staffing, consulting and product development

Bengaluru Area, India

• Drove brand awareness and lead generation through multi-channel campaigns for Information Security, Cloud, Datacenter solutions, working closely with business heads, sales and vendors• Produced marketing and sales collaterals including product brochures, event flyers, event standees,and sales kits used across digital and offline customer-facing activities• Supported company’s flagship and vendor events - orchestrated event logistics, drove event registrations, produced event collaterals, and tracked and reported event progress• Revamped the corporate website, introduced responsive design and drove periodic website updates working with internal teams and digital agencies• Improved website traffic by 30% through SEO implementation on the company website• Created social profiles for the company on Facebook and LinkedIn. Posted updates that represented the brand to all target audiences, and drove stakeholder engagement • Created and maintained a centralized master customer database liaising with Sales and Segment Heads

Bengaluru Area, India

• Created fresh sales orders by gathering technical requirements from sales, customers, and vendors for Information Security product lines• Prepared pricing quotations that align with customer requirements and commercials leveraging NetSuite, an ERP software for products including PaloAlto, Solarwinds, Bluecoat, Riverbed, Citrix, RSA and Skybox• Managed renewals of contracts. Planned, initiated and executed customer contract renewals• Handled pricing negotiations with regard to discounting, margins and conversion factors and in turn helped close deals/orders• Tracked and reported fresh orders and renewals for the assigned product portfolio