Varun Srivastava Email & Phone Number

Bengaluru, KA, IN

Bengaluru, Karnataka, India

• Managing end-to-end delivery of the IT Solutions projects by defining project scope, objectives, and deliverables. Creating a detailed project plan, including timelines, WBS tasks, and resource allocation / release.
• Managing and performing the project execution, consistent monitoring & control, and closure / delivery of the projects by adhering to the timeline and baseline cost margins.
• Managing stakeholder communication by conducting weekly & monthly reviews of the project / milestones.
• Forecasting risks, dependencies and potential issues and preparing mitigation plans and monitoring throughout project life cycle.
• Conducting performance reviews with the Project team and assigning skill enhancement plans.
• Ensuring quality assurance through testing, code coverage review, peer reviews and functionality level demos.

Bengaluru, Karnataka

• Owned end to end international launch of new Ad moderation products (Fire-TV, Brand CRM, and OTT platforms) and expansions of multiple sponsored ad programs across new countries (EU & Middle East).
• Drove ~35% reduction in shopper escalations arising due to non-compliant and defective live ads within 3 months; Partnered with operations, product/tech, and analytics teams to devise corrective and preventive measures.
• Led Programs like Trusted Advertiser Program in collaboration with developers and applied scientists to enhance Machine learning utilization to increase automation rate (~50% to ~65%) in moderation and reduce violated.
• Executed Operational strategies to enhance productivity and leading process improvement Initiatives projects using traditional waterfall and lean six sigma approach.
• Facilitating and Supporting UATs of new launches/Tool features and forecast/evaluate impact on multiple teams (Operations, Audit & Training).
• Led revamp program for Quality audit mechanism by introducing Golden Framework audit mechanism which reduced and focused based approach in quality audit sampling resulting in 40% reduced human efforts in traditional.

Gurgaon, India

• Enhanced Automation rate of YouTube content violation flag mechanism using machine learning algorithms and Image / Audio recognitions.
• Managing Quality performance of 50-75 YouTube content moderators & ML developers through regular performance reviews, coaching, and mentorship.
• Business Stakeholder Management, Client Escalations management.
• Managing hiring / resourcing strategy across 12 supported foreign languages and conducting Manager round Interview for candidates.