He is a resilient professional with an exceptional ability to plan in line with company objectives and is eager to meet the needs of clients in a Leadership capacity.He has a demonstrated history of working in outsourcing/offshoring industries such as Telecom and Trust & Safety/Content Moderation. He is skilled in Operations Management, Customer Relationship Management (CRM), Content Moderation, People Management, Vendor Management, Training & Development, Process Enhancement and Business Analysis.📌 He has a genuine desire and commitment to serve customers.📌 He has excellent project management experience coupled with strengths in data management, metrics analysis, experiment design, and automation.📌 He has a strong demonstrated track record of problem-solving and a quantitative mind, capable of translating analytical insights into business strategies and actions.📌 He has the ability to understand and design training road maps and the ability to communicate and persuade between multiple levels.📌 He has a proven history of creating opportunities to innovate and seeing them through to completion.📌 Adapt at interacting and understanding emerging needs of customers and devising customised solutions utilizing impeccable know-how of the industry, thereby maintaining complete customer satisfaction.📌 Exceptional in handling multiple tasks simultaneously with strong problem-solving, & follow-through capabilities.📌 Expert in creating and actualizing new thoughts and systems. In his spare time, he is likely to be found running, sketching, reading, studying the crypto market and researching/writing related to his domain i.e. Trust and Safety.