My Current role in GAP Inc is to manage the Global Merchandising Team Operations, with internal as well as external stakeholders. I am leading a Team of 10 people which are responsible for Quality of Services, PD/VD Experience, People Management, etc in guidance with processes and prescriptive guidelines.

• Catalog Manager/ Category Manager - Responsible for catalog upload and creations for all new SSR, DS and Franchisee sellers at Amazon.in. Was handling multiple categories – Shoes, Jewellery.• Service manager - Schedule and assign cataloguing requests to the team to optimize for maximum productivity.• Manage daily/weekly reporting of the services team.• Understand products and services offered by Amazon and correctly use Amazon systems to support retailers build their online… Show more • Catalog Manager/ Category Manager - Responsible for catalog upload and creations for all new SSR, DS and Franchisee sellers at Amazon.in. Was handling multiple categories – Shoes, Jewellery.• Service manager - Schedule and assign cataloguing requests to the team to optimize for maximum productivity.• Manage daily/weekly reporting of the services team.• Understand products and services offered by Amazon and correctly use Amazon systems to support retailers build their online catalog on Amazon.in.• Lift retailer capabilities by providing services such as product cataloging (writing product descriptions), imaging and labeling of products enabling integration with Amazon platform.• Seller experience manager - Responsible for Quality of Services, Seller Experience, Infrastructure Utilization, People Management, Process and Systems Adherence.• Category Onboarding & Merchandising experience on Amazon.in.• Analyzing city weekly business review and schedule other tasks for the next week as per that review.• Studio Operations/ Editing Lead - Quality check of seller provided images, Amazon shot images and data provided by the seller.• Handling 3 cities – Delhi, Agra and Meerut.(10-12 member in Team).Provide training to new members in Service team and Service leads.• CRM - Providing customer support to various Amazon sellers and reaching out to the seller support in regards various issues. Show less

Key Responsibilities :-  Branding and marketing, customer acquisition and company representation for understanding revenue generation process. Fund Raising as well as collections from the existing donors. Training and developing of new entrants, delegating responsibility.

Branding and marketing, customer acquisition and company representation for understanding revenue generation process.Fund Raising as well as collections from the existing donors.Training and developing of new entrants, delegating responsibility.

Working as an Intern and was taking care of CRM activities, research and analysis for the firm and the internal communication between the stakeholders.