• Cleanse, verify, and categorize customer data from diverse sources including online channels, marketing campaigns, and partner events.• Distinguish leads from non-leads and ensure accurate entry into the CRM system, driving revenue generation for Agilent Technologies.• Utilize data analysis and verification skills to maintain data integrity and support marketing initiatives.• Leverage CRM system expertise to optimize lead nurturing and campaign effectiveness.• Foster effective communication and collaboration with internal and external stakeholders.

• Managed and maintained relationships with external vendors within the operations department.• Coordinated all vendor management activities, collaborating effectively with both external vendors and internal employees.• Championed vendor due diligence, risk assessments, and ongoing monitoring to safeguard enterprise-wide needs.• Tracked, measured, reported, and evaluated vendor performance, ensuring alignment with company objectives.• Supported vendor exploration for expansion into new business lines, identifying and fostering strategic partnerships.

• Managed global employee & customer programs (Travel, Food, Fleet) & reported to Senior Management• Reviewed strategic vendor performance (CWT, Sodexo, Orange) against KPIs & SLAs Processed invoices across diverse categories (materials, services, transportation

CWT TRAVEL PROGRAM COORIDINATOR• Creating profile for Agilent’s Customers based out of AMERICA, EMEA AND APAC in Carlson Wagonlit Travel portrait.• Sending Payment to hotel via email and fax• Getting confirmation from reservation, payment has been received or not.• Maintain tracker for profile and authorisation letter monthly.• Proficient at Handing Ghost card of Requestor and giving best client services to guest of Agilent. SODEXO FOOD PROGRAM COORIDINATOR• Creating the participation report and share by 2 or 3rd of every month to programme manager.• Creating the provisional data for food program and share by 23rd of every month to programme manager.• Conducting a business review meeting once in quarter with Country head of WPS and stakeholder of food program.• Conducting a Food Committee meeting once in month with Programme manager, all department admins and stakeholder of food program and close the observation points.• Monthly five to six surprise visits to main Kitchen, store room, cafeteria and share the report.• Creating a menu for week and festive session. ORANGE TAXI TRAVEL PROGRAM COORINATOR• Proficient at handling taxi tool for extract various report, penalty charges, process tracking number of all department.• Creating taxi dashboard report and share by 5th of every month to programme manager.• Proficient in updating PO number for all departments in taxi tool.• An attitude of excellence to get the quality of services from stakeholder by regular feedback from employee services.• Conducting a taxi business review meeting once in quarter with Program manager and stakeholder of Taxi program.• Coordinating with vendor for timely submission of the invoices as per the billing cycle and supply of products for effective operation• Submitting all invoices according to Payment Run process.