Varun Dev Sharma Email & Phone Number

New Delhi, Dl, In

Gurugram, Haryana, India

Managing cross-functional teams and delivering impactful research outcomes that support informed decision-making and optimise market positioning.Working closely with data analysts, data scientists, product management and senior data engineering teams to envision and develop meaningful data products for the business.Communicate complex data insights to cross-functional stakeholders in a clear and actionable manner.Uphold the stability and strength the existing client portfolio within the function. This involves cultivating long-term senior-level relationships with clients, gaining a comprehensive understanding of their business, and serving as a trusted advisor n areas including Survey Programming, Data Processing, Research Operations, and Media Monitoring.Deliver best-in-class solution support in market research operations and mentor teams focused on these sectors to enhance their capabilities in delivering similar quality.Advise cross-functional stakeholders from client organisations and their associated agencies on implementing findings and integrating these insights into their ongoing business planning strategies.Institute a system at each partnering agency to monitor the value we add, focusing on advancements in operational efficiency and profitability.Implement and comply with a structured governance protocol for each client to guarantee cross-functional coordination with program objectives and continual feedback, which includes the use of NPS scorecards.Inspire and be inspired for team building, healthy work culture and ethics, with active engagement in driving team spirit

Noida, Uttar Pradesh, India

● Developed and implemented organizational processes for strategic planning, employee evaluation and organizational learning, to facilitate informed decisions and continuous improvement.● Led automation projects to enhance business capabilities and drive operational efficiency, identifying opportunities for automation and driving automation projects.● Collaborated closely with Client Services and Client Development teams on all aspects of projects, from bidding to data analysis and reporting, to ensure smooth progress and successful project outcomes.● Liaised with senior leadership to set strategic goals and make decisions for operational activities, monitoring day-to-day business operations and ensuring adherence to key performance objectives.● Built an environment of collective responsibility with leadership, monitoring and evaluating team development, and working closely with other department directors.● Managed a team of 200 people across APAC, EMEA, and NA, leading their professional development through training, periodic performance management, and engagement activities.● Provided scripting and data delivery support to other Client Services teams, leading weekly/fortnightly meetings with clients to gather feedback, introduce new products, and address concerns.● Acted as in-charge of one of the organization's lines of business, making important policy and strategic decisions, and developing and implementing operational policies and procedures.● Managed quality control processes and procedures, including validation within surveys and quality control during and after production.● Worked closely with data analysts, data scientists, product management, and senior data engineering teams to envision and develop meaningful data products for the business, and managed BI engagement with senior management and subject matter experts to build vision and roadmap.

London, United Kingdom

Oxford, United Kingdom

Provide support to the other Client Services teams for all aspects projects related to scripting and tables.  Work closely with the Fieldwork Manager and associated teams regarding sample size, sample plan and communication with respondents for all of our research. Root cause analysis of the unsatisfactory scores from the client and designing preventive actions to prevent them in future.Automation and preparing templates of the things which can save time and effort.

To identify and support training needs (technical as well as soft skills) of members of the team.To manage overtime and FTE requirements as per business requirements.To ensure accurate and timely reporting to all stakeholders Responsible to lead quality and productivity initiatives such as Six Sigma. Responsible to conduct appraisals.To implement rewards / recognition and incentive programs.Responsible to implement training modules to improve operating knowledge & other soft skills.Active member of the Audit team which takes care of the periodic audits of all the laid down processes.Leading the CA-PA (Corrective action-Preventive action meetings) for the last 18 months and performing RCA meetings of the internal errors done by different teams which involves establishing root cause, an action plan for the same and streamlining any process changes which act as a preventive action for that miss to happen again in future.Seamless and smooth project movement with minimum roadblocks and a deep understanding of the process which is being set up.Engage business lines to understand project requirements and structure appropriate solutions.Devise detailed project plan to execute the project. Escalate issues in a timely manner and suggest alternative approach.Partner with the business to ensure smooth execution of plan.Analyze workflow and assignments to ensure operations run efficiently

Pgdbm, Business Management

Bachelor Of Engineering - Be, Computer Science