Varun Jain
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Varun Jain Email & Phone Number

Technical Support MS SQL, Support team handling, Mobile Application Support, Incident & Change Management, ITIL V3 Foundation Certified at Astix Intelligence Management Solutions
Location: Noida, Uttar Pradesh, India 4 work roles 3 schools
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Role
Technical Support MS SQL, Support team handling, Mobile Application Support, Incident & Change Management, ITIL V3 Foundation Certified
Location
Noida, Uttar Pradesh, India
Company size

Who is Varun Jain? Overview

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Varun Jain is listed as Technical Support MS SQL, Support team handling, Mobile Application Support, Incident & Change Management, ITIL V3 Foundation Certified at Astix Intelligence Management Solutions, a company with 7 employees, based in Noida, Uttar Pradesh, India. AeroLeads shows a matched LinkedIn profile for Varun Jain.

Varun Jain previously worked as Operations Manager at Astix Intelligence Management Solutions and Operations/Incident Management at Proctor & Gamble. Varun Jain holds Computer Science from Ncst.

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Email format at Astix Intelligence Management Solutions

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Astix Intelligence Management Solutions

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Profile bio

About Varun Jain

Offering 16 years' total experience in Application Support, Support team handling, providing level 2 & 3 support using MS SQL Server. Responsible for a team of application support, application functional testing, delivery, training to sales team for app usages and adoption of app usage.

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Varun Jain's current company

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Astix Intelligence Management Solutions
Astix Intelligence Management Solutions
Technical Support MS SQL, Support team handling, Mobile Application Support, Incident & Change Management, ITIL V3 Foundation Certified
Employees
7
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4 roles

Varun Jain work experience

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Operations Manager

Current

Gurgaon, Haryana, India

Responsible for a team of application support, application functional testing, delivery, training to sales team for app usages and adoption of app usage.Implemented Ticket logging system to improve work practices and processes.Handle Major Incidents raised by client and looks incidents escalated by L1 support team.Works on Master Data Updates for new.

Dec 2015 - Present

Operations/Incident Management

Proctor & Gamble

Mumbai

  • Ensuring issues management & resolution for all India NCS services including local installations, technical issues, etc within SLA.
  • Issue Root Cause Analysis – Incident/Problem Management – review incidents each month to determine root causes and escalation to right L3 for resolution.
  • Trend analysis of incidents and problems.
  • Assisting in knowledge management for known incidents and maintaining repository of known incidents.
  • Assisting in creation and management of all process documentation related to incidents, problems and change.
  • Interface with regional ISIS HFS Service operations team for reviews, updates on service, issue tickets, issues understanding.
Aug 2007 - Nov 2015

Software Programmer

Team United

Maintaining and developing new modueles for existing application which handles all sort of operation work, reports, master data etc. releted to courir domain.

May 2006 - Jul 2007

Software Support Engineer

Accel Front Line

Provide support for server componentes and publish reports.

Dec 2005 - Apr 2006
3 education records

Varun Jain education

Computer Science

Ncst

Bachelor Of Science - Bs, Information Technology

Manipal Academy Of Higher Education, Manipal

BIT a 3 year distance learning degree

FAQ

Frequently asked questions about Varun Jain

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What company does Varun Jain work for?

Varun Jain works for Astix Intelligence Management Solutions.

What is Varun Jain's role at Astix Intelligence Management Solutions?

Varun Jain is listed as Technical Support MS SQL, Support team handling, Mobile Application Support, Incident & Change Management, ITIL V3 Foundation Certified at Astix Intelligence Management Solutions.

Where is Varun Jain based?

Varun Jain is based in Noida, Uttar Pradesh, India while working with Astix Intelligence Management Solutions.

What companies has Varun Jain worked for?

Varun Jain has worked for Astix Intelligence Management Solutions, Proctor & Gamble, Team United, and Accel Front Line.

Who are Varun Jain's colleagues at Astix Intelligence Management Solutions?

Varun Jain's colleagues at Astix Intelligence Management Solutions include Vikas Kumar and Riyq Mistry.

How can I contact Varun Jain?

You can use AeroLeads to view verified contact signals for Varun Jain at Astix Intelligence Management Solutions, including work email, phone, and LinkedIn data when available.

What schools did Varun Jain attend?

Varun Jain holds Computer Science from Ncst.

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