Vasanth Madhavan Email & Phone Number

London Area, United Kingdom

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

Chennai Area, India

Troubleshooting and configuring the router and switches. Primary responsibility includes router configuration , switch configuration ,Firewall configuration, Access controller configuration in ISP data centre . Installation & Implementation of different network protocols. Technical support for corporate customers & links over 250 PAP sites. New POP & PAP site integration with concern ISP team. Technical support for PAP site devices ,include 10 circles, all over India Implementation of network protocol configuration for Wi5- customer’s requirement. Monitoring the entire network and giving support in case of any network failure. Involved in the change / configuration management of various network devices Handling first line support escalations for resolving, Network related issues.

Chennai Area, India

 Configuring and troubleshooting BGP routing protocol and static routes. Configuring Access Lists and Telnet Permissions. Monitoring and troubleshooting various networking devices including routers, switches, modems etc. Monitoring primary link and diverting the traffic VIA secondary link in case of failure of primary links. Monitoring, troubleshooting and end to end coordination for links provided by Service Providers such as BSNL, Tulip, Airtel , Sify ,TATA.  Troubleshooting and resolving of WAN & LAN problems for all clients. Coordinating with various internal teams for resoling hardware issues on network devices. Planning & Designing a WAN based on given requirements. Troubleshooting network and Hardware problems. Configuring and troubleshooting BGP. Implementation of Secured Partner networks with our core Network. Involving in migrations, infrastructure and Partner network build projects and development of necessary documentation and diagrams. Involving in DR Switch over activities and in DR Drills. Implementation of Redundancy for all Major networks. Create and perform the change management activities as planned. Preparing Incident report for major Failures. Preparing Daily, Weekly, Monthly down time reports and Bandwidth reports Backup and restoring of router configuration. Network & Bandwidth planning. Configuring WAN links based on customer requirements.  Providing right inputs for RCA whenever required during a major incident. Troubleshooting and configuration of Cisco routers (1760,1841,1812,2811) and switches (6500, 4500, 3500, 2900)

Chennai Area, India

 Troubleshooting of Channelized E1. Configuring and Troubleshooting of ISDN PRI and BRI lines. Escalation and co-ordination with L2 Team for unresolved issues. Daily basis checking the ISDN Status. Coordination with BSNL for Implementing ISDN Lines. Coordinating with vendors and service providers for maintaining proper up-time for the MPLS links and giving 100 percent customer satisfaction. Coordinating With service provider for any hardware Issue & replacement.  Handling the Incident management tickets on daily basis. Resolved network connectivity issues on demand.. Timely co-ordination for problem resolution with other Server/Application teams if required Follow Escalation matrix for problem resolution as per define SLA. Proper prioritization of incident & problem tickets.

Diploma In Electrical & Eloectonics Engineering, Electrical & Eloectonics, A

Education record