Technical Lead
Current- Improved system performance by 25% and reduced downtime by 40% through seamless Linux server and Oracle DB migrations, ensuring minimal business impact and functionality retention.
- Led the delivery of the Cost and Charges project for 500,000+ users, enhancing transparency and earning client commendation for meeting key business objectives in an Agile environment.
- Effectively managed critical and high-severity issues impacting customer service, ensuring restoration within tight SLAs. Provided 24x7 support for.NET-based insurance applications while leading a team of 10+.
- Implemented automation solutions and optimized CI/CD pipelines, resulting in faster deployments and improved operational efficiency across development teams.Technologies: Oracle 11g/19C, SQL, PL/SQL, Unix Shell.