Vasanth Raghunathan Email & Phone Number

Sydney, New South Wales, Australia

Sydney, Australia

I worked with key strategic customers to develop and execute Customer Success Plans to accelerate and maximise Docusign product adoption. I also provided cross-functional input, adoption related insights, technical and business best practices in QBRs to further increase consumption and reduce churn. Furthermore, engaged with customers to drive product.

Sydney/ Canberra, Australia

I led and managed a series of data analytics and reporting projects for DXC’s key client - Department of Defence. I was the client relationship manager responsible for aligning the customer’s commercial and technical needs around data management to help drive operational efficiencies. My role also involved driving product adoption of SAP’s data management.

Sydney, Australia

I was responsible for developing business requirements and aligning them with functional and technical requirements for the company. Led the implementation of the BI and CRM solution for improved customer engagement and analytics. I was involved in driving stakeholder engagement via interviews/workshops and conducting risk assessment for this project..

Canberra, ACT

I was part of the project management team responsible for implementation of a BI solution for the Department of Defence. I worked with the client closely to understand their compliance standards, security needs, data governance and reporting requirements. I engaged with internal stakeholders to better understand their requirements and pain points so as to.

Canberra, Australia

I was part of the project team responsible for developing BI strategy and solution for the implementation of whole of government multi-module central budgeting system for the Department of Finance. I conducted assessment to understand the impact of deployment of new SAP solution on other government agencies systems connected to the Department of Finance..

Sydney, Australia

I maintained data management and BI solutions for the facilities and property management system for Five D Holdings Pty. Ltd. I was based at the client premises, closely working with them to build dashboards and better reporting systems. Increased utilisation of their facilities by 20% by enabling the leadership to view real-time data and make better.

Sydney Area, Australia

I managed billing operations for 10 key clients and acted as the liaison between my organisation and the customer. I improved the business processes to increase billing delivery times through maximum utilisation of the billing systems and reducing manual work.

Sydney, Australia

I conducted pre and post bill audits using Cognos 7 reports and comprehensive quality assurance of bill audits and vendor bill samples using Eppix and Single-View billing systems. I managed creation of Business Intelligence reports in Revenue Assurance identifying miscalculation in variance for the average revenue per user (ARPU) metric.

Bachelor Of Engineering, Mechatronics

Sap Hana Training

Sap Bi7 Certification Training

Certification training with modules covering Enterprise Data Warehousing, Reporting & Query Design, Extraction with UDI & XI and APD.

Education record

Completed ITIL Foundations Course from DXC University Completed Project Management Introduction (PMBOK Sixth Edition) from DXC University.