Customer Service Representative
• Provide exceptional customer service by handling inquiries, complaints, and issues through phone, email, or chat, ensuring timely resolution.• Assist in troubleshooting technical problems and guiding customers through solutions.• Maintain detailed records of customer interactions, follow-ups, and service issues using CRM software.• Collaborate with team members to improve customer support processes and enhance satisfaction.• Adhere to company policies, procedures, and quality standards to meet performance targets.