Vaseharan Muhunthan Email & Phone Number

Toronto, Ontario, Canada

-Type, file, and distribute various data driven field inspection reports (FIR) and others throughout the project lifespan.-Organize incoming reports and manage outgoing communication as well as, report any required actions and dates to ensure immediate responses-facilitate strong working relationships with internal and external parties including Site.

Toronto, Ontario, Canada

• Delegated/collaborate tasks to administrative support staff to organize and improve office efficiency.
• Organized meetings for executives and coordinated availability of conference rooms for participants.
• Investigated, evaluated and adjusted multi-line claims in accordance with standards and laws.
• Monitored team performance, enforcing compliance with corporate claims processes and procedures.
• Conducted day-to-day administrative tasks to maintain information files and process paperwork.
• Prepare pension plan documents and ensure compliance with government regulations

Newmarket, Ontario, Canada

• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
• Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation
• Ensure that all processes and guidelines are followed when creating and distributing access badges. Remove access privileges and deactivate badge profiles from terminated staff/contractors.
• Manage executive calendars and emails; coordinate meetings, travel and other events
• Assist/organize planning for events, conferences, and special projects both on and off-siteas needed
• Take minutes at meetings and distribute to appropriate personnel

Greater Toronto Area, Canada

• Ability to rapidly understand client related issues and concerns, identify key issues and align with business best practices
• Created a 9–12-month business plan to help stream income for business through lockdown – and was able to deliver and meet the desired quota in 6 months
• Managed office supplies, equipment, and resources to ensure smooth operation of the company; Monitored inventory levels by tracking materials received from suppliers against budget projections ensuring demand was met.
• Managed and responded to all correspondence(email, phones) and inquiries from customers and vendors. Communicated to identify and resolve issues.
• Maintained full recruitment cycle for multiple positions – detailers, social managers, affiliates
• Communicated with customers and vendors positively with particular attention to problem resolution

Markham, Ontario, Canada

• Sorted all documents pertaining to Claim, and organized in cloud by Agent and date
• Answered phone calls and emails to provide information, resulting in effective business correspondence
• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Liaised with executive and senior administrative assistants to handle requests and queries from senior.
• Maintained multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained legal database requests for Claims Reps nationwide, tracked on Excel and shared with their supervisors daily
• Acted as a first point of contact for location – emails, phone call, soft leads, and social media

Richmond Hill, Ontario, Canada

• Handled payments and daily sale reports
• Convert leads from online, into hard sales in stores – closed 40% of leads for location
• Reported customer complaints, while demonstrating de-escalation and conflict resolution.
• Collaborated with various departments to ensure customer satisfaction
• Demonstrated problem solving and decision-making skills to provide customers with highquality service
• Maintained customers financial accounts by processing adjustments following policies andprocedures – over 1000 customers approvals by Brick Credit line

Bachelor Of Commerce - Bcom, Economics And Management Science, Honours

Bachelor Of Commerce - Bcom, Business/Managerial Economics

graduated with Honors