Administrative Assistant
Markham, Ontario, Canada
•• Sorted all documents pertaining to Claim, and organized in cloud by Agent and date• Answered phone calls and emails to provide information, resulting in effective business correspondence• Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials. Liaised with executive and senior administrative assistants to handle requests and queries from senior managers• Maintained multi-line phone system, routing calls, delivering messages to staff and greeting visitors.• Maintained legal database requests for Claims Reps nationwide, tracked on Excel and shared with their supervisors daily• Acted as a first point of contact for location – emails, phone call, soft leads, and social media• Executed record filing system to improve document organization and management• Helped agents manage their social medias and convert leads• Assist employees, contractors, tenants, and contingent worker with attaining proper access badges and deactivate as needed.• Add new employees to access control database. • Manage executive calendars and emails; coordinate meetings, travel and other events• Assist/organize planning for events, conferences, and special projects both on and off-siteas needed• Take minutes at meetings and distribute to appropriate personnel• Manage executive calendars and emails; coordinate meetings, travel and other events• Assist/organize planning for events, conferences, and special projects both on and off-siteas needed• Take minutes at meetings and distribute to appropriate personnel• First point of contact between senior executive and internal/external stakeholders• Oversee departmental email account, and forward inquiries to appropriate personnel