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Ionut Gabriel Nica is listed as Escalation Incident Support Specialist at Hootsuite at Hootsuite, a company with 1430 employees, based in Bucharest, Bucharest, Romania. AeroLeads shows a matched LinkedIn profile for Ionut Gabriel Nica.
Ionut Gabriel Nica previously worked as Escalation Incident Support Specialist at Hootsuite and Tier 2 Support Specialist at Hootsuite. Ionut Gabriel Nica holds Master'S Degree, Business Administration And Management, General from University Politehnica Of Bucharest.
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Bucharest, Romania
Main responsibilities:- Conducting expert troubleshooting and defining root causes (i.e., product design, code or specifications)- Liaising with Product Managers and attend Demos to stay informed on product updates/releases/changes- Tracking and assisting in prioritization of workflow bugs and enhancements, and communicate status updates to customers and.
Bucharest, Romania
Main responsibilities:- Performing complex troubleshooting in a multi-channel environment (calls, emails, chat) in order to solve escalated customer issues;- Investigating and differentiating between product and non-product issues in order to provide valid, accurate and complete information to our customers;- Maintaining and improving a strong.
Bucharest, Romania
Promoted to Enterprise at the end of the month.
Bucharest, Romania
- Handling customer requests and concerns via email and live chat interactions- Back office activities (account investigations, technical support, merchandise support etc.)- Handling escalated cases: Main Technical Specialist and Secondary Merchandise Specialist.- Troubleshooting Software, Hardware and Connection-related issues- Ongoing collaboration with.
Other employees you can reach at hootsuite.com. View company contacts for 1430 employees →
Josh Lamb
Colleague at Hootsuite
Vancouver, British Columbia, Canada, Canada
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PG
Paul Gunning
Colleague at Hootsuite
Borehamwood, England, United Kingdom, United Kingdom
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BM
Bradley Mckeon
Colleague at Hootsuite
San Carlos, California, United States, United States
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PR
Partima Rai
Colleague at Hootsuite
Lava, India, India
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DN
Dung Nguyễn Ngọc Mỹ
Colleague at Hootsuite
Ho Chi Minh City Metropolitan Area, Viet Nam
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NB
Night Bird
Colleague at Hootsuite
Sweden, Sweden
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AF
Anca Frecateanu-Popescu
Colleague at Hootsuite
Bucharest, Romania, Romania
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KH
Kyle Hootsuite
Colleague at Hootsuite
Greater Vancouver Metropolitan Area, Canada
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SS
Sam Smith
Colleague at Hootsuite
Vancouver, British Columbia, Canada, Canada
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BH
Brittany Ho
Colleague at Hootsuite
Vancouver, British Columbia, Canada, Canada
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Quick answers generated from the profile data available on this page.
Ionut Gabriel Nica works for Hootsuite.
Ionut Gabriel Nica is listed as Escalation Incident Support Specialist at Hootsuite at Hootsuite.
Ionut Gabriel Nica is based in Bucharest, Bucharest, Romania while working with Hootsuite.
Ionut Gabriel Nica has worked for Hootsuite and Telus International.
Ionut Gabriel Nica's colleagues at Hootsuite include Josh Lamb, Paul Gunning, Bradley Mckeon, Partima Rai, and Dung Nguyễn Ngọc Mỹ.
You can use AeroLeads to view verified contact signals for Ionut Gabriel Nica at Hootsuite, including work email, phone, and LinkedIn data when available.
Ionut Gabriel Nica holds Master'S Degree, Business Administration And Management, General from University Politehnica Of Bucharest.
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