Through my skills and abilities in the product portfolio of Opto Hellas, I deliver remarkable international service and support for Moptim, Suoer, and Opto Systems ophthalmic equipment. I am recognized for my dynamic role and involvement in congresses and exhibitions.As an articulate communicator, I can work closely and maintain constant communication with distributor sales teams and engineers. In addition, I facilitate product trainings in the office or via Zoom. Likewise, I make sure to provide dynamic sales support for product placement, advantages, and sales strategy. I also serve as a Field Service Engineer in charge of the full range ophthalmic portfolio in Greece.

• Manager of the Customer support/service department• Field service engineer• Clinical application specialist• Use of ERP & CRM systems to manage and organize workflow. • Demonstrating the equipment in prospective customers. Training customers in the use of their equipment.• Design and construction of custom improvements and additions in various equipment (power supplies, signal distributors, special cables).• Advising and helping the sales team on technology issues, implementation methods and marketing points. • Participation in congresses/exhibitions.• Translations of user manuals and marketing brochures as well as software interfaces from English to Greek language. (Translated the pediatric autorefractor Plusoptix A09 user interface).• Content development of the company’s website (www.systemvision.gr).Range of medical equipment under my responsibility:• Surgical: Refractive excimer lasers, microkeratomes, corneal cross-linking systems, phacoemulsification and vitroretinal surgical systems, surgical microscopes.• Diagnostic: Slitlamps, refractometers/keratometers fundus, Optical Coherence Tomographers (OCT), topographies, perimeters, lensmeters, optotype screens, phoropters, tonometers, biometries and pachymetries, ophthalmic units e.t.c.• Imaging: Slit lamp and microscope imaging systems, standard and high definition.• Therapeutic: Green, Nd:YAG and SLT lasers.I have worked with the products and equipment of the following manufacturers:• SCHWIND eye-tech-solutions GmbH & Co. KG• Ziemer Ophthalmic systems AG• DORC (Dutch Ophthalmic Research Center)• Avedro, Inc.• Canon Europe Ltd. • Optopol Technology S.A.• A.R.C. Laser GmbH• Meridian AG• Takagi Ophthalmic Instruments Europe Ltd• Luneau Technology SAS• Quantel Medical• Centervue SpA• Plusoptix• Optikon SpA• Accutome Inc.• Sifi SpA• Mediphacos Ltda.• Ophtec B.V.

• Service, maintenance and installation of ultrasonography systems. Mainly Medison (Samsung Medison) systems and second hand systems from General Electric and ATL.• Installation of analog x-ray systems (VILLA System Medical).• Participation in installations of Siemens MRI systems.• Participation in liquid helium fills for MRI systems.• Service of auxiliary medical equipment (printers, video-printers, video-colposcopes, monitors, ECGs).• Inventory management in compliance with ISO standards.