Lily Vasquez Email & Phone Number

Remote

Detroit, Michigan, United States

Gather organizational and industry data, synthesize it, understand the deep roots of the software development lifecycle, and use that powerful combination of curated information to cultivate and implement strategic initiatives aimed at improving technologists' experience at Rocket Technology. This includes organizational improvements to:- Marketing- Recruiting- Career Development- Incentives- Attrition

Detroit, Mi

- Provide leadership on an overall business experience vision and apply it to user flow, experience, and applications- Subject matter expertise of how our Treasury team interacts with surrounding processes, tools, and systems- Continuous improvement of business and technology vision through identifying industry opportunities and execution through a detailed action plan- Direct ownership and leadership of multiple product roadmaps, thinking six to eighteen months in advance-… Show more - Provide leadership on an overall business experience vision and apply it to user flow, experience, and applications- Subject matter expertise of how our Treasury team interacts with surrounding processes, tools, and systems- Continuous improvement of business and technology vision through identifying industry opportunities and execution through a detailed action plan- Direct ownership and leadership of multiple product roadmaps, thinking six to eighteen months in advance- Collaboration with other teams to develop and execute on epics and features- Utilize metrics data, value-driven business process modeling and notation, and user research to drive priorities and decisions- Work with engineering and product design on rapid creation and validation of MVP- Application Engineer and Analyst - read and documented Warehouse and Securitization contracts and implemented a rules engine using InRule- UX Designer - Understood user experience and developed wireframes, gathered user feedback, then developed a high fidelity UI/UX using Sketch Show less

Greater Detroit Area

- Identified industry and business trends, developed a vision, and lead efforts to transform processes, technology, and attitude- Lead re-engineering efforts and improved operational efficiency by engaging in optimizing business process flows- Conducted data analysis to find inefficient operations- Provided company and market research to support recommended changes- Developed a marketing strategy to promote the team's organizational impact

Detroit, Michigan

- Identified industry and business trends, developed a vision that would create efficiency wins, and implemented 3 separate teams to carry out that vision - Effectively developed 2 teams of data analysts that focused on supplying data-driven answers to complex questions in a fast paced environment - Successfully lead a team of underwriters that consulted for special projects and lead research, discovery, and implementation of new… Show more - Identified industry and business trends, developed a vision that would create efficiency wins, and implemented 3 separate teams to carry out that vision - Effectively developed 2 teams of data analysts that focused on supplying data-driven answers to complex questions in a fast paced environment - Successfully lead a team of underwriters that consulted for special projects and lead research, discovery, and implementation of new processes that reduced noise and variabilities - Co-developed a joint prioritization system with business partners and technology resources that met both long term and short term business needs - Developed and implemented a marketing strategy to promote the team’s organizational impact- Primary driver of business relationships with senior leaders to ensure alignment on business priorities and timelines - Developed 3 high performers that co-ran each of the teams- Set goals, tracked progress, and worked with team members on delivering their commitments Show less

Detroit, Michigan

- Identified multiple process deficiencies, developed a vision to improve quality, and implemented across several teams- Developed and implemented a system that prioritized work to align the team’s tasks to senior leader expectations- Developed training strategies and curricula for multiple teams in Operations and Servicing- Primary driver of business relationships with senior leaders to ensure alignment on business priorities and timelines - Lead research, discovery, and… Show more - Identified multiple process deficiencies, developed a vision to improve quality, and implemented across several teams- Developed and implemented a system that prioritized work to align the team’s tasks to senior leader expectations- Developed training strategies and curricula for multiple teams in Operations and Servicing- Primary driver of business relationships with senior leaders to ensure alignment on business priorities and timelines - Lead research, discovery, and implementation of new processes that reduced noise and variables in Operations and Servicing- Set goals, tracked progress, and worked with team members on delivering their commitments Show less

Detroit, Michigan

- Developed training strategies and curricula for multiple teams in Operations and Servicing including: - Operations: Associated Closing Specialist, Purchase Closing Specialist, QLMS Closing Specialist, Closing Care Representative - Servicing: Bankruptcy, Foreclosure, Property Preservation, REO, Claims- Identified training needs, tracked progress, and developed team members in their roles- Identified training needs of the business by analyzing audit data and… Show more - Developed training strategies and curricula for multiple teams in Operations and Servicing including: - Operations: Associated Closing Specialist, Purchase Closing Specialist, QLMS Closing Specialist, Closing Care Representative - Servicing: Bankruptcy, Foreclosure, Property Preservation, REO, Claims- Identified training needs, tracked progress, and developed team members in their roles- Identified training needs of the business by analyzing audit data and implemented classes to correct for errors- Taught classes in sizes of up to 35 team members on how to effectively perform their roles Show less

Detroit, Michigan

- Primary point of contact for closing agents, title companies, and attorneys on all purchase transactions to ensure timely delivery and accuracy of required title documents- Calculated property taxes and final closing costs on all purchase transactions

Greater Chicago Area

- Traveled to distressed stores around Chicago- Identified training needs, tracked progress, and developed store associates and assistant managers in their roles- Collected and analyzed store data and implemented marketing and sales strategies to increase profitability- Reported findings to headquarters including recommendations of next steps for the store

Helena, Mt

- Investigated all allegations of unemployment insurance fraud through the use of extensive accounting, tax, and employment resources- Policy and process identification, development, documentation, and implementation- Supervised and developed new staff in auditing and investigative procedures - Represented the State of Montana on 100% of fraud cases at the determination, redetermination, appeals, and the Board of Labor Appeals levels

Master'S Degree, Management, Strategy And Leadership

The Master of Science in Management, Strategy and Leadership incorporates key components of leadership excellence: human resource.

Bachelor Of Business Administration (B.B.A.), Management, General

Summa Cum Laude (3.96 GPA)