Vatsal Patel Email & Phone Number

Boston, Massachusetts, United States

Gb

DevOps Strategy & Architecture Design | Release Management | Automation, CI/CD Pipeline, Salesforce DX, AzureDevOps | Code and Configuration Deployment | Environment Management | Salesforce Administration | Data Migration | Quality Assurance Monitoring & Optimization | Maintenance and Support | Access Management | Data Security & Compliance | Incident Management and Troubleshooting | System Integration and Management | Integration & Configuration Management | Automation and Tooling | Cross-functional Coordination | Vendor Management | Training and Mentoring

Gb

Salesforce Deployment, Branch & Release Management(DevOps)Continuous integration & Continuous delivery (CI/CD)Build & Manage Code repositories, Branches, release Pipelines in Azure DevOps.Salesforce CLI & Salesforce DXSalesforce & AzureDevOps Administration/Environment Management

Weston, Ma, Us

Worked as a Build & Release Engineer to plan, manage, and execute all Salesforce release activities.Managed agile projects by tracking user stories, tasks, test cases, issues, and other project artifacts.Worked with Business team, scrum master and Salesforce Tech team to prioritize defects and enhancements.Lead all the migration activities including UAT and Training migration, writing ANT Migration scripts and review schema changes before the production release.Daily administration and production support including managing multiple user setup, profiles and roles, customization of objects, fields, record types, page layouts, Validations, Salesforce process builder and workflow for Monster’s salesforce platform.Salesforce user management across the organization from NA, EU, and APAC regions.Managed and support On-cloud integration services like PayPal, Adobe sign services, Avalara, Informatica cloud services (ICS) and on-premise integration services like Avaya/CTI, Softphone and Predictive Dialer with monster salesforce platform.Worked with developers/Analysts to implement salesforce Lightning from Salesforce Classic.Apttus Managed packages & other AppExchange Applications installation.

Weston, Ma, Us

MForce : Siebel >> Salesforce MigrationSiebel & Salesforce CRM Production Support

Columbus, Indiana, Us

Worked on the project to implement new Enhancement of Integrated Customer Care solution in Siebel High Technology Industrial Manufacturing Application.CRM Administration & Management and Production Support including deployment and migration activities from Development through Testing in Production environment. Performed Salesforce/Siebel Administration, Application production support and release management which includes plan and execute release activities, identifying and troubleshoots CRM issues, check systems services, Logs analysis, Maintain LOVs, Views, Responsibilities and PDQs, Repository Migration, setting up workflows, maintaining LOVs, Creating Assignment rules & Data Load, EAI and EIM data migration and configured Computer Telephone Integration(CTI). Configured and deployed standard objects, custom objects, layouts, tabs, Views, Report, Dashboards.Configured Dynamic products with variable attributes and integrated price lists with products in Salesforce.

Dallas, Texas, Us

Analyzed client’s mainframe system and develop a Sales/billing application for different telecom products to automate the current CRM Systems and create new workflow in CRM to generate a business decision request for the special pricing process.Worked on business requirement Analysis, Testing, Implementation and Support for CRM.Demonstrated and worked on functionality through UI prototyping to create work flow and user interface mockups for Sterling CRM & Facilitated JAD sessions with management, development team, users and other stakeholders to refine functional requirements to create UI Mockups for CRM-Multiline Group Ordering to replace existing Business Decision Tool.Worked with QA team to determine and develop test approaches and methods for testing according to application complexity and test requirements.

Stamford, Ct, Us

Worked on multiple projects for Siebel Pricing and Siebel Leads Management to implement/customize Price Guide & Ad-Hoc Pricing.Worked on User/Profile management, Access and Security, Roles & Responsibilities, Application configuration, Analysis, administrations and performance management for CRM Applications.Involved in JAD sessions with Developers for requirement analysis and Technical Solution.Worked with QA team to determine and develop test approaches and methods for testing according to application complexity and test requirements. Developed test case scenarios and implementation plan.

New York, Ny, Us

Worked on the project to implement enhancements and support of Insurance & vendor management system. Coordinated and prioritized outstanding requirements and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.Worked on various aspects of Siebel Application like visibility rules based on positions and responsibilities, Opportunity, Account, Contact, Service Request and Activity Management Business Objects to meet the business requirement.Managed and supported application implementation through design reviews, development, code release & review, unit testing, and provided CRM training to business users to demonstrated new functionalities.

Bridgewater, New Jersey, Us

Bridgeport, Ct, Us

In

Gathered business requirement by conducting detailed interviews with business users and stakeholders.Prepared business requirement documents, conducted GAP Analysis to understand the shortcoming of paper-based process & evaluated the benefit of the new automated ERP system.Designed & developed user interface using ASP.Net web forms and Visual C#.Worked on application design, code, implementation, testing & UAT (User Acceptance Test). Created stored procedures, trigger and user defined functions using Microsoft SQL Server.Configured and setup windows servers, including user, class, and administrative shares, network installation, DHCP and IIS services.

Master'S Degree, Computer Science

Bachelor'S Degree, Computer Engineering