> A highly accomplished IT professional with 25 years of extensive experience in Application and Infrastructure retail management. Throughout his career, he has successfully spearheaded multi-level projects across diverse organizational platforms, demonstrating his ability to design and implement cost-effective solutions that prioritize user satisfaction and enhance technology alignment.> confidently collaborates with business leadership to provide strategic direction on technology initiatives & creates and executes robust IT strategies that drive the long-term growth of the organization, particularly in critical areas such as infrastructure and enterprise systems.> Proficient in SDLC Lifecycles methodologies in Waterfall & Agile (SCRUM/Dev-ops), Change Management, Service Level Management and Resource management as well as acquainted with Scrum methodologies such as preparing Scrum board, Sprint planning, Sprint backlog, Sprint refinement, Sprint of Sprint, Daily stand-up meeting, Epics creation, Sprint review and retrospective.>With a wealth of expertise in IT management, excels in budgeting, cost management initiatives, high-level decision-making, change management, policy definition, and risk identification. >Proven track record in IT operations, service delivery management, SLA management, and vendor outsourcing management.>Adept at motivating and developing focused teams that consistently achieve and exceed organizational objectives, positioning as a key asset to any enterprise.
Listed skills include Vendor Management, Team Management, Management, Inventory Management, and 13 others.