Victoria Bonisese Ralston Email & Phone Number

Atlanta, Georgia, United States

Managing Consultant within the Strategy and Transformation practice responsible for leading engagements across industries in process improvement, tech strategy, and program management. • Partner with client PMO lead to manage cross-functional work, identify programmatic gaps, and mitigate risks in the program plan for the international launch of a quick service restaurant.• Manage requirements gathering and process mapping across multiple business functions to support the international expansion of a quick service restaurant.• Develop program/project plans, track statuses, proactively mitigate risks, manage stakeholders, and manage reporting and communications.• Created process maps, gathered requirements, and conducted an analysis of alternatives across multiple technologies to provide a recommendation for technology selection at a large communications company.

Atlanta, Georgia, United States

Principal Consultant within the Strategy and Transformation practice responsible for contributing to and leading engagements across industries in process improvement, tech strategy, and program management. • Led multiple work streams essential for the successful launch and monetization of a large-scale financial app marketplace for B2B sales at a global fintech and payments company. • Collaborated with client and project team on the development and implementation of a multi-year business plan using M&A spend for the development of an application marketplace for B2B sales.• Developed a high-level project roadmap, detailed project timeline, and managed the project through its full lifecycle.• Member of CEO’s innovation team; collaborated with colleagues to develop innovative solutions to business problems and led the development of an updated business proposal template.

Atlanta, Georgia, United States

Senior Consultant within the Core Business Operations practice responsible for leading small teams on engagements within the public health sector.• Led workshops and requirements gathering for the design and implementation of a dashboard to visualize, manage, and archive COVID data.• Conducted an analysis of alternatives of cloud technology solutions for a community of practice to share vaccine 2D barcoding best practices.• Contributed to winning new work through research and collaboration on responses to requests for information (RFI) and requests for proposal (RFP).

Greater Atlanta Area

Consultant within the Core Business Operations practice responsible for contributing to engagements within the public health sector and leading internal initiatives. • Worked across a team of engineers and UX designers to lead the functional development of an end-to-end inventory management and vaccine administration system in a cloud-based tool for the COVID-19 vaccine.• Led requirements gathering for development of a cloud-based solution that manages, administers, and tracks vaccines.• Managed a division-wide surveillance governance group to facilitate project execution and decision making around IT investments and data management.• Analyzed data across nine surveillance systems to look for commonalities, assess gaps, and make recommendations for streamlining data collection.• Gathered requirements and developed user stories for creation of a data visualization platform.• Strategic advisor for development and execution of a data-driven review on a division's portfolio of research investments.

Greater Atlanta Area

ORISE Fellow in the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Healthcare Quality Promotion (DHQP) Prevention and Response Branch (PRB)• Led systematic literature review on antibiotic stewardship and Clostridium difficile infection.• Qualitatively coded the Epidemiology and Laboratory Capacity for Infectious Diseases Cooperative Agreement (ELC) grantee meeting reports.• Summarized coded ELC results to garner information about use of ELC grantee funds and to prioritize continuation of federal funding in subsequent years.• Worked with a multidisciplinary team to revise CAUTI, CLABSI, and CDI TAP assessment tools to align with the most recent infection prevention guidelines.• Developed tools for facilities to implement when closing infection prevention gaps identified by CDC's TAP assessment tools.• Collaborated with a Medical Officer and Infection Preventionist to develop a blog post detailing the one-year eradication of CDI from an acute care hospital.

Greater Atlanta Area

Graduate Assistant in the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Healthcare Quality Promotion (DHQP) Prevention and Response Branch (PRB)• Analyzed 34 state and local health departments’ plans for increased antibiotic stewardship and infection control.• Assessed appropriate state use of CDC funds for the Epidemiology and Laboratory Capacity for Infectious Diseases (ELC) Cooperative Agreement.• Conducted literature review on the US Department of Veterans Affairs' efforts to reduce Clostridium difficile infection in order to aid development of national guidelines.• Presented findings of literature review to leadership.

Kansas City, Missouri Area

Consultant within Cerner's Revenue Cycle practice responsible for revenue cycle software implementation. • Evaluated hospitals’ patient accounting processes to find ways to optimize workflow and improve revenue integrity using Cerner Electronic Medical Records (EMR.) • Collaborated with team members to design an integrated revenue cycle software system for the merging of an academic medical center and private hospital system.• Led weekly client calls, managed call agenda and content, and addressed follow-up communication.• Used client and Cerner agreed upon key performance indicators (KPIs) to measure successes and target areas for further improvement.

Kansas City, Missouri Area

Consulting Analyst within Cerner's consulting practice responsible for triage and issue management during hospital software go-lives.• Developed a breadth of knowledge in Cerner EMR software solutions in order to recommend best practices to clients. • Collaborated with team members to build upon and improve client training materials. • Co-Chaired a team of clinician trainers and coordinated schedules to prepare over 400 clinicians for implementation of new Cerner software. • Liaised between hospital management and clinicians to facilitate change management during on-site EMR implementations. • Triaged and solved issues as the main point of contact in the command center during a multi-hospital go-live.

Master’S Of Science, Public Health - Health Policy And Health Services Research

Activities and Societies: Delta Omega, Shepard Award Finalist

Bachelor Of Arts - Ba, Economics & Psychology, Honors

Activities and Societies: Varsity Division I Swimming, Psi Chi, Omicron Delta Epsilon

Study Abroad