Victoria Bonisese Ralston Email & Phone Number

Atlanta, Georgia, United States

• Managing Consultant within the Strategy and Transformation practice responsible for leading engagements across industries in process improvement, tech strategy, and program management.
• Partner with client PMO lead to manage cross-functional work, identify programmatic gaps, and mitigate risks in the program plan for the international launch of a quick service restaurant.
• Manage requirements gathering and process mapping across multiple business functions to support the international expansion of a quick service restaurant.
• Develop program/project plans, track statuses, proactively mitigate risks, manage stakeholders, and manage reporting and communications.
• Created process maps, gathered requirements, and conducted an analysis of alternatives across multiple technologies to provide a recommendation for technology selection at a large communications company.

Atlanta, Georgia, United States

• Principal Consultant within the Strategy and Transformation practice responsible for contributing to and leading engagements across industries in process improvement, tech strategy, and program management.
• Led multiple work streams essential for the successful launch and monetization of a large-scale financial app marketplace for B2B sales at a global fintech and payments company.
• Collaborated with client and project team on the development and implementation of a multi-year business plan using M&A spend for the development of an application marketplace for B2B sales.
• Developed a high-level project roadmap, detailed project timeline, and managed the project through its full lifecycle.
• Member of CEO’s innovation team; collaborated with colleagues to develop innovative solutions to business problems and led the development of an updated business proposal template.

Atlanta, Georgia, United States

• Senior Consultant within the Core Business Operations practice responsible for leading small teams on engagements within the public health sector.
• Led workshops and requirements gathering for the design and implementation of a dashboard to visualize, manage, and archive COVID data.
• Conducted an analysis of alternatives of cloud technology solutions for a community of practice to share vaccine 2D barcoding best practices.
• Contributed to winning new work through research and collaboration on responses to requests for information (RFI) and requests for proposal (RFP).

Greater Atlanta Area

• Consultant within the Core Business Operations practice responsible for contributing to engagements within the public health sector and leading internal initiatives.
• Worked across a team of engineers and UX designers to lead the functional development of an end-to-end inventory management and vaccine administration system in a cloud-based tool for the COVID-19 vaccine.
• Led requirements gathering for development of a cloud-based solution that manages, administers, and tracks vaccines.
• Managed a division-wide surveillance governance group to facilitate project execution and decision making around IT investments and data management.
• Analyzed data across nine surveillance systems to look for commonalities, assess gaps, and make recommendations for streamlining data collection.
• Gathered requirements and developed user stories for creation of a data visualization platform.

Greater Atlanta Area

• ORISE Fellow in the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Healthcare Quality Promotion (DHQP) Prevention and Response Branch (PRB)
• Led systematic literature review on antibiotic stewardship and Clostridium difficile infection.
• Qualitatively coded the Epidemiology and Laboratory Capacity for Infectious Diseases Cooperative Agreement (ELC) grantee meeting reports.
• Summarized coded ELC results to garner information about use of ELC grantee funds and to prioritize continuation of federal funding in subsequent years.
• Worked with a multidisciplinary team to revise CAUTI, CLABSI, and CDI TAP assessment tools to align with the most recent infection prevention guidelines.
• Developed tools for facilities to implement when closing infection prevention gaps identified by CDC's TAP assessment tools.

Greater Atlanta Area

• Graduate Assistant in the National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Healthcare Quality Promotion (DHQP) Prevention and Response Branch (PRB)
• Analyzed 34 state and local health departments’ plans for increased antibiotic stewardship and infection control.
• Assessed appropriate state use of CDC funds for the Epidemiology and Laboratory Capacity for Infectious Diseases (ELC) Cooperative Agreement.
• Conducted literature review on the US Department of Veterans Affairs' efforts to reduce Clostridium difficile infection in order to aid development of national guidelines.
• Presented findings of literature review to leadership.

Kansas City, Missouri Area

• Consultant within Cerner's Revenue Cycle practice responsible for revenue cycle software implementation.
• Evaluated hospitals’ patient accounting processes to find ways to optimize workflow and improve revenue integrity using Cerner Electronic Medical Records (EMR.)
• Collaborated with team members to design an integrated revenue cycle software system for the merging of an academic medical center and private hospital system.
• Led weekly client calls, managed call agenda and content, and addressed follow-up communication.
• Used client and Cerner agreed upon key performance indicators (KPIs) to measure successes and target areas for further improvement.

Kansas City, Missouri Area

• Consulting Analyst within Cerner's consulting practice responsible for triage and issue management during hospital software go-lives.
• Developed a breadth of knowledge in Cerner EMR software solutions in order to recommend best practices to clients.
• Collaborated with team members to build upon and improve client training materials.
• Co-Chaired a team of clinician trainers and coordinated schedules to prepare over 400 clinicians for implementation of new Cerner software.
• Liaised between hospital management and clinicians to facilitate change management during on-site EMR implementations.
• Triaged and solved issues as the main point of contact in the command center during a multi-hospital go-live.

Master’S Of Science, Public Health - Health Policy And Health Services Research

Activities and Societies: Delta Omega, Shepard Award Finalist

Bachelor Of Arts - Ba, Economics & Psychology, Honors

Activities and Societies: Varsity Division I Swimming, Psi Chi, Omicron Delta Epsilon

Study Abroad