For more than twenty years I have helped organizations across numerous industries – including telecommunications, financial services, retail, automotive, leasing and fleet management, and beverage – produce new and more optimal methods for leveraging data to uncover opportunities for revenue generation, cost savings, and increased operational efficiencies. I’ve accomplished this in a variety of manners:• Deployment of solution-specific information management applications• Development of business intelligence strategies and corresponding implementation roadmaps• Use of data visualization, reporting, and data governance best practices• Application of adaptive program management techniques across all project lifecycle phases• Establishment of comprehensive training programsMy clients have received tangible benefits from the guidance and recommendations I’ve provided. Below are a few examples.I oversaw the incorporation of new cost-centric metrics, along with the supporting data management infrastructure, into the incentive compensation of over 3,400 call center employees at a global telecommunications organization. Realized cost savings from the new compensation program were $32M through the first 7 months and the margin increase in the first full calendar year was projected to be approximately $120M.I provided an international vehicle leasing and fleet management company with a business intelligence strategy and report rationalization recommendation that reduced reporting overhead by 50%, as well as identified organizational changes and 7 distinct workstreams to achieve the desired future state.I led the implementation of a self-service Business Intelligence application that enabled a retail company department with $1.2B in annual sales to analyze and compare product assortments based on geographical buying preferences in a manner not possible through any previous reporting mechanism.
Listed skills include Business Intelligence, Data Visualization, Program Management, Data Warehousing, and 21 others.
