Vincent Carlisi Email & Phone Number

Atlanta, Ga

• Applied learning design expertise in the role of vendor-employee for Bank of America. • Consulted with SMEs to ensure learning content was compelling and activities and/or assessments were effective. • Provided proper support for the maintenance/re-design of existing training materials.• Managed the development of new training materials, SME deliverables and ensuring the end-product was synchronous with client’s desired outcome.• Pre-Quality Assurance audits to ensure internal/regulatory standards were met.• Ensured client satisfaction was a priority while consistently delivering within determined timelines. • Built, strengthened and maintained client relationships resulting in personal requests for direct assignment to client’s work.

Phoenix, Arizona, United States

• Managed the re-design and annual maintenance of instructor-led and WBT learning solutions.• Simplified messaging where possible in instructor-led training, resulting in the same affect in performance. • Stretch opportunity: Identified risk of improper scrubbing of non-public personal information (NPPI). Conceptualized, created, fully vetted and implemented risk mitigation tool called the Catalog of Training Profiles (CTP). Provided 100+ full dossiers of fictitious people, employees, businesses personal, financial information and more. Resulting in zero audit findings of violations in newly developed programs.• Conducted CTP Train-the-Trainer sessions as tool was implemented enterprise-wide. Collaborated with Learning and Leadership Development (L&LD) Project Managers, Design and Development teams, Learning Managers and SMEs to develop new broadened views implementing a more visual/graphical approach to low level or high level solutions.• Created effective learning solutions by applying learning design and/or development.• Collaborated with SMEs to develop needs analysis.• Created detail design documents and storyboards for e-Learning solutions which enabled clients to accelerate change, drive performance and make more effective decisions.• Ensured programs were accurate, up to date and provided ongoing program effectiveness. • Stretch opportunity: Managed team of six augmented staff members – ensured their proper use of development templates, adherence to compliance standards and addressed general questions and concerns with their temporary work assignments.

Scottsdale, Arizona, United States

• Designed, planned and served as subject matter expert for multimedia projects.• Ensured compliance with standard operating procedures (SOPs) and government regulations.• Applied adult learning theory when determining requirements for instructional multimedia.• Evaluated & coordinated the development and maintenance of instructional media programs.• Created & provided graphic design elements and user interfaces.• Evaluated & operated multimedia equipment, cameras, teleprompter and green screen.• Managed instructional projects and recommended project expenditures while maintaining knowledge of current technology advancements.• Designed, developed and conducted technical training programs with emphasis on Current Good Manufacturing Practice (cGMP) compliance.• Coordinated subject matter experts (SMEs) with Regulatory Affairs / Quality Assurance teams to ensure training achieved compliance with FDA Regulations with internal SOPs.• Project manager for creation and implementation of computer based training (CBT) for company wide manufacturing software implementation due to Y2K event, resulting 24 hours seat time and systems 100% competency assessment.• Conceptualized and developed multimedia training presentations (MTPs) eliminating conference calls and reduced training time by 89%.• Implemented & maintained intranet website/SharePoint streaming capabilities for deployment of multimedia presentations nationwide.• Designed technical task training and re-training materials.• Collaborated with SMEs, Regulatory Affairs and Quality Assurance teams on needs analysis of content in technical training programs. • Identified/applied effective training methods used within skills training programs. • Developed training requirement documents for SOPs requiring competency assessment.• Modified skills training programs in accordance with changes implemented to current SOPs.• Developed and monitored methods/procedures for competency review of each technical employee.