• Provided operational support to 5-8 dedicated AMP Client Relationship Managers to execute dealerships strategies.• Implemented omni-channel marketing assets including emails, direct mail, and SMS campaigns.• Quality-assured dealership assets within the Automated Marketing Platform instances for over 700 dealerships.• Preformed A/B testing on different marketing elements to boost KPIs• Managed high-volume task queue while maintaining deadlines.• Managed third-party contractors.o Created documentation and trained team of 4 contractors on task processes.o Oversaw tasks queue to ensure coverage or if assistance was needed to make sure SLAs were continuously met.o Communicated and answered any questions regarding processes for contractor related tasks with different departments and contractors.• Led the implementation of the new design process for the Advertising Operations Team, providing guidance and support to coworkers on task requests. Contributed valuable insights and questions during team meetings. Participated in a Human Centered Design session with lead product owners, offering constructive feedback to refine task requirements and processes.• Became a resource for leadership to come to when manager was out on PTO for any questions related to my team and our task processes.

• Developed and executed incentivized HTML email campaigns within the CRM, aligning with strategic campaign goals.• Analyzed data from previous months to customize client campaigns, significantly improving engagement, open, and click rates.• Fostered and maintained strong relationships with over 25 automotive dealerships, ensuring consistent communication and support.• Conducted monthly client calls to review KPIs, ensuring alignment with service level agreements (SLAs) and driving continuous improvement.• Utilized Salesforce for meticulous client documentation, tracking progress and optimizing campaign performance.

Managing Arya's band pages on several social media platforms. Researching marketing trends and studying analytics then adjusting marketing strategy

Advising on Social Media presence, creating content, taking photos & videos at live shows

• Managed budget amounts daily for programmatic ads on Social Media platforms.• Communicated with Clients regularly about their ads and how they are performing in their DMA. o Adjusted buys demographics and budget to improve ad performance.

E-Commerce Business - 3 Month Marketing Internship Developed engaging content for various social media platformsBuilt and maintained a comprehensive social media content calendarScheduled and managed content using Zoho Social

3 Month Internship Created content for various Social Media Platforms. Developed Blog posts using WordPress utilizing SEO best practices.

• Managed creative traffic instructions to 3rd party vendors for a variety of client accounts.o Changed out website banners and landing pages.• Quality-assured creatives assets to ensure compliance.• Maintained digital advertising orders within a continuous monthly billing cycleo Developed and maintained an Excel sheet for bi-monthly client insertion orders for digital media ad buys, ensuring seamless cross-departmental usage• Organized communication between different departments by creating collaborative documents.o Created a Social Media Checklist to ensure accurate campaign execution• Managed campaigns for clients’ social media platforms (Google Ad Manager, Meta Ad Manager, and YouTube).• Provided proof of performance from 3rd party vendors and In-House to the billing department

Assessed patient condition including monitoring vital signs, recording intake and output, reviewing patient care journal, and keeping family informed. Assisted in personal care for patient independence by introducing and teaching assisted living techniques. Performed resident centered activities set forth based on care plans, assessment observations, resident and family input. Facilitated resident participation in activities and events. Practiced safety for residents at all times while promoting positive active environment.